Network Engineer
Permanent
Cambridge
£37,339 - £44,962 per annum
Spinwell is recruiting for a Network Engineer for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE NETWORK ENGINEER
The role of the Network Engineer is to support the Service Desk Manager, in close cooperation with other colleagues, with the responsibility for successful implementation and ongoing management of Unified Communications applications and systems, as well as implementation of strategy and programmes of work.
The post holder is responsible for the day-to-day technical support and service delivery of all Capital, Estates and Facilities Management products provided within the Trust and supported by Unified Communications, to ensure that patients, staff, visitors and the public receive a high standard of service and support from the Trust. This includes providing support for the software and hardware of central servers, backup systems, and general network infrastructure.
The post-holder will contribute to the preparation of project plans, reports, quality improvement processes, and development work to cost and time targets as agreed with the Service Desk Manager.
SKILLS/EXPERIENCE OF THE NETWORK ENGINEER
* Standard level General Education, GCE/CSE/GCSE or equivalent qualification
* Project Management experience
* Relevant experience in managing telephony, paging, or IT systems in a large organisation
* Experience working in a customer service or front of house environment
* Experience of collaborative problem solving
* Experience working in a first or second line service desk environment
* Proficient in communicating with patients and the public to ascertain their requirements and expectations
* Able to understand the complexities of the role
* Sound knowledge of the requirements of an NHS organisation and associated service provision
If you are a Network Engineer, apply now or send your CV to Spinwell!
We welcome all applications regardless of background, in line with our commitment to diversity, equality, and inclusion.
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