We have an exciting opportunity for a Patient Engagement / Healthcare Assistant to join the Primary Care team at HMP Altcourse, a category B prison located in the Fazakerley area of Liverpool. This is a crucial role within the healthcare team, making a real difference to patients and delivering outstanding care. HMP Altcourse is the busiest remand prison in the country, with a capacity of nearly 1200 inmates. As we are a remand prison, we have a high turnover of prisoners - in the last 12 months we have had 6,500 people enter the prison! This offers a challenging, yet rewarding environment where no two days are the same!
Job summary
Hours: This is a full-time role, 37.5 hours per week, and you will work on a rota basis across 7 days. You will work 3 long days (07:00 - 20:00) per week, with very occasional night shifts.
Salary: This position is full-time, and you will receive an annual salary up to £27,195 per annum - depending on experience.
How will we support you?
* Bespoke induction, including our Introducing Health in Justice training course
* Competency framework
* Regional and national career development opportunities
* Our bespoke Learning Management System to address your learning needs
* Support from the wider team
Candidates are required to have a legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.
Main duties of the job
This brand new role as Patient Engagement Lead will be split between Patient Engagement and Healthcare Assistant. We envisage a 70%-30% split of the two roles. Some of your duties will include:
* Your main focus overall will be to encourage prisoners to engage with the healthcare team - encouraging them to attend appointments, have vaccinations, tests, etc.
* You will be the champion for health promotion - liaising with prisoners and the wider healthcare team.
* Be the first point of contact for complaints, escalating where necessary.
* Helping patients to plan for release - registering with a GP, making sure appointments are up to date, etc.
* Contribute to, and implement care packages, assist with health promotion, wellbeing, and clinics.
* Support the nursing and pharmacy teams in primary care on the wings and healthcare centres.
Qualifications
Our new Patient Engagement / Healthcare Assistant will:
* Hold a NVQ Level 3 qualification in Health & Social Care, or equivalent
* Any health promotion experience would be a bonus
* Have a non-judgemental and compassionate approach
* Previous healthcare assistant experience
Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you're looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.
Employer details
Employer name: Practice Plus Group
Address: Brookfield Drive, Liverpool, L9 7LH
Employer's website: Practice Plus Group
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