Retail Assistant Manager, Carvela, Westfield White City
4 days ago Be among the first 25 applicants
Kurt Geiger | About Us
We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
WE NEED YOU TO:
* Ensure customer service is of the highest standards at all times
* Be a role model for your team and with your own service standards
* Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
* Actively liaise, communicate and develop good relations with your team and Senior Management
* Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
* Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
* Rota your team effectively and ensure optimum cover during peak trading periods
* Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
* Ensure your store maintains excellent visual presentation which is consistent with company guidelines
Requirements
* Previous retail management experience
* Background with a fashion-forward footwear, accessory or fashion brand
* To be a customer service ambassador
* Proven ability to drive sales and team working to KPI's
* To be immaculately presented and representative of our luxury/fashion forward brand in every way
Benefits
* Competitive basic salary
* Gorgeous shoes each season
* Amazing employee discounts
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development
Industries: IT Services and IT Consulting
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