Employer Sheffield Children's NHS Foundation Trust
Employer type NHS
Site Sheffield Children's NHS Foundation Trust
Town Sheffield
Salary £23,615 per annum pro rata
Salary period Yearly
Closing 05/01/2025 23:59
Secretarial Assistant
NHS AfC: Band 2
Job overview
Are you looking for an administrative opportunity to support our frontline healthcare professionals deliver outstanding patient care to the Children and Young people at Sheffield Children’s NHS Foundation Trust?
We are looking for a Secretarial Assistant to work as part of the Dermatology/Rheumatology team.
No NHS experience? No problem! We are looking for people that can confidently use word processing software, have good typing skills and can produce typed documents with an excellent standard of punctuation, spelling and grammar.
Don’t worry about your knowledge of medical terminology, we can teach you this. To us it is more important that you are willing to learn, hardworking and share our trust CARE values.
Main duties of the job
You'll use word processing systems to create a range of documents. These may be reports, letters, case notes, etc. You will listen to dictated information and type what you hear, turning it into a well-presented document.
You will:
* Provide a high quality clinical typing / transcription service.
* Provide a high quality administrative support service.
As a secretary/typist, you'll need to:
* work accurately and methodically
* use medical terminology (but don’t worry we can teach you this)
* pay attention to detail
* work in a team but use their own initiative
* work with all types of people
* be helpful and reassuring if dealing with patients and their families
* be adaptive and flexible to change
Skills required
* excellent keyboard skills
* good spelling and grammar
* excellent organisational skills
About You
You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. You will share the Trust values and be committed to equality, diversity and inclusion.
Please ensure that you explain clearly how you meet the essential and desirable criteria in your application.
Working for our organisation
At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:
* Brilliant Place to work
* Leaders in Children’s Health
We work successfully with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.
As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.
Detailed job description and main responsibilities
Please see job description and person specification for full details of the role.
Trust Values
The Trust is committed to providing great quality patient care and keeping children, young people and families at the heart of what we do by following our CARE values:
* Compassion – leading by kindness and showing empathy, understanding and respect
* Accountability – striving to do the right thing and owning responsibility
* Respect – value differences, tackling inequality and fostering a culture of inclusion
* Excellence – delivering a high-quality standard of care
Person specification
Qualifications and Training
* Educated to GSCE standard including Grade C in English or Equivalent Skills in Written English Language (SPAG, Spelling, Punctuation, Grammar)
* RSA II typing or equivalent typing experience
* RSA III or equivalent qualification or equivalent experience
* NVQ2 in Business administration or equivalent
Experience
* Experience of audio-typing in a secretarial role
* Experience of working in a customer-focused environment
* Experience of working with different computer software eg email, internet etc
* Previous medical secretarial experience
* Experience with NHS software systems
* Experience of working with confidential material
Knowledge and Skills
* Good time management skills with the ability to prioritise work according to deadlines
* Able to work as part of a team and under own initiative
* Good verbal and written communication skills with team / clients/ relatives using tact when required
* High standard of accuracy
* Ability to establish and maintain effective working relationships
* Ability to deal with conflict
* Knowledge of medical terminology
Personal Attributes
* Adaptable to change
* Attention to detail and accuracy
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