Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!
We will consider flexible working arrangements for our roles; please indicate in your application if this is something you require.
JOB DESCRIPTION/PERSON SPECIFICATION
Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.
YOUR APPLICATION
It is important that you complete a formal application form as CV’s alone will not be accepted.
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at recruitment@nsft.nhs.uk.
Job overview
Community Clinical Support Worker - Dementia Intensive Support Team - West Suffolk
An excellent opportunity has arisen to join the West Suffolk Dementia Intensive Support Team. You will be joining a motivated and passionate multi-disciplinary team working to achieve positive outcomes for service users and their carers.
The team is community based and works in individuals' homes to prevent breakdown of care and support, to promote independence and stabilise situations preventing admissions to hospital and premature moves into long-term care.
The role involves you working with service users, building trust and rapport and enabling them to have the appropriate care and support in place to maintain their independence.
The role involves working with the support of practitioners but managing your own workload and working autonomously in the community.
Main duties of the job
* To undertake work as guided by Practitioners with a specific and clear role from the outset.
* To build relationships and engage with individuals and their family.
* To provide intensive short-term goal orientated input to the person.
* To explore and better understand needs and risks for individuals.
* To test out and trial care and support with the individuals and then hand over to external agency following this.
* To support people to access resources in the local community.
* To demonstrate/transfer knowledge and skills to other carers/family members.
* To be flexible and adaptable in the input you give.
* To highlight any concerns or risks to the Practitioner responsible for the case.
* To write notes of visits and input onto the computer system in a timely manner.
* To be able to manage own workload effectively.
Working for our organisation
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
Why work for us?
We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Benefits
Benefits included with this role are:
* NHS pension
* a comprehensive in-house & external training programmes
* career progression
* starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
* staff physio service
* NHS discounts and many more.
Why Norfolk and Suffolk?
The people here are warm and welcoming, you’ll never be far from the beautiful coastline or beautiful countryside. We’re an hour and a half away from London and our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Detailed job description and main responsibilities
Norfolk and Suffolk NHS Foundation Trust is the main provider of specialist mental health services for the counties of Norfolk and Suffolk, serving a population of 1.6 million.
The Dementia Intensive Support Team is a part of the Suffolk Care Group, working within the community to meet the needs of people with Dementia and their carers.
See under main duties of the job, the clinical support worker's main role is engaging with and building a relationship with the service user and their family to enable care and support to be introduced to maintain them in their own homes. This involves assessing and identifying needs and risks and working autonomously.
Person specification
Experience
Essential criteria
* Previous experience within the care sector.
Desirable criteria
* Mental health experience.
Qualifications
Essential criteria
* Care Certificate – must be achieved within first 12 weeks of employment.
* NVQ Level 2/3, in Health and Social Care.
Skills
Essential criteria
* Good interpersonal and communication skills.
Other
Essential criteria
* Ability to travel independently.
Knowledge
Essential criteria
* Awareness of professional boundaries in relation to client care.
EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification). We encourage you to indicate your eligibility through TRAC jobs when applying.
DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB)
FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures – these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it.
The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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