We have an exciting opportunity for a Property Manager to join our residential lettings team. Once successful candidates complete their initial probationary period, the role will primarily be undertaken from home, but 4/6 days each month the successful candidates will work at our Head Office located on the outskirts of Chelmsford or within a Beresfords branch.
Our Company recognizes that our staff are our biggest asset and as such have an extensive rewards system in place to demonstrate our appreciation for the valuable contribution they make to our business. This includes a lucrative salary and benefits package. Over and above their standard holiday allocation, every team member also gets their birthday off, and the entitlement increases in line with length of service. Furthermore, for every five years served, staff enjoy a selection of rewards including a meal out for two, weekends away on us, or vouchers of an equivalent value.
Duties will include:
* Receiving maintenance-based queries either by telephone or email from private tenants who occupy properties which our company manages on behalf of private landlords.
* Reporting these to approved contractors and arranging access for them to either prepare quotations or undertake repairs.
* Consulting with landlords and providing regular updates on the progress made in resolving the relevant issue.
* Maintaining accurate records within our internal database of enquiries received, actions taken, related conversations, and communications sent or received.
* Remaining in regular contact with the relevant local lettings branch and other internal staff who fulfill specific roles linked to the management of the property.
Requirements:
* A proven track record within residential lettings or property management is not essential.
* A natural ‘problem solver’ with a ‘can do’ approach to pro-actively progressing and resolving a maintenance-based issue.
* Effective communication skills both orally and in written format.
* A confident and professional approach.
* Well organized with the ability to prioritize the most urgent jobs amongst a busy workload.
* IT proficient, familiar with most standard MS Office packages.
Salary & Benefits:
Full-time salary £25,000-£30,000 per annum, depending on relevant experience including basic salary and bonuses.
Training:
* Successful candidates will receive comprehensive training both initially and thereafter, in line with their level of previous experience.
* Professional accreditations can also be acquired, and Beresfords will fund the full cost of the relevant course material.
Hours of Work:
Primarily Monday to Friday, 8.30am to 5.30pm, although occasional Saturdays will be required on a rota basis (typically circa 1 in 6) working from home. Where worked, some time off in lieu will be provided.
Hybrid Working:
During the initial probation period, any successful candidates will work at our Head Office in Springfield, Chelmsford.
Following successful completion of a probationary period, candidates then revert to working on a hybrid basis between home and the Office.
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