Title: Compliance Co-Ordinator - 12 month FTC (Maternity Cover) Location: London City Salary: Competitive benefits The Vacancy Want to join a leading international, independent real estate consultancy with an all together different approach? The “Compliance Coordinator” will support compliance aspects within the business and will work alongside and support the Senior Audit and Compliance Manager, line manager and team members, as well as support the business. The person in this role will support the team to deliver a professional service to the business and will take personal ownership and responsibility for standards of service. The team’s overriding objectives are to: To maintain our ISO accreditations for quality, environmental and health and safety management. To develop and implement a regime of project specific quality checks. To maintain Hollis’s registrations with pre-qualification (PQQ) bodies for example Constructionline, CHAS, Safe Contractor. To maintain our procedures for PQQ of contractors and consultants. To ensure 100% compliance in consultant/contractor PQQ processes. A desire to maintain, and for some offices achieve, ISO accreditation for all offices including those outside of the UK and Dublin for Quality, H&S and Environment. Ensuring completion of relevant mandatory H&S Hollis learn units by all staff. Educating staff on compliance management. To actively spearhead and promote any Audit & Compliance practices/procedures within the business. The Role The main objectives/responsibilities of the role are: To lead day-to-day management of the compliance engagement aspects of the business that permit Hollis’ employment of consultants and contractors to deliver Hollis services. To maintain our procedures and manage communications regarding PQQ of consultants and contractors. To undertake the necessary checks associated with the appointment of consultant’s and contractors, entering the necessary data onto Hollis’s systems to register, inform and update status of these consultants and contractors. This could involve questionnaire reviews for those organisations who are not members of Constructionline / CHAS. c. To manage the Compliance in-box regards supporting fee earners with our procedures to appoint approved consultant and contractors. Maintain and monitor various accreditation portals. Review intranet content for accuracies and carry out requested updates. Refresh content. Research topics for inclusion. Support the Senior / Audit & Compliance Manager with ISO audit preparation activities and the completion of audits, including assessments covering Quality, Health & Safety, and Environmental. Collaborate with the Senior / Audit & Compliance Manager and team to develop and implement quality checks and initiatives aimed at continually improving business delivery and ensuring compliance across all areas. Assist with internal audits and assessments to ensure continuous compliance with industry standards and internal procedures. Collaborate with P&C and Operations teams, as well as external stakeholders, to ensure that compliance and contractor management processes are integrated across departments for consultant and contractor appointments for fee earning activities. Build and maintain strong relationships with external certification bodies, contractors, and consultants to ensure smooth compliance processes and further continuous improvement. Support the team in handling any compliance-related incidents or issues, ensuring swift resolution and adherence to regulatory standards. Identifying and assessing business risks by regularly evaluating areas of significant risk within Hollis and reporting this back to the Senior Audit & Compliance Manager to include in board reports. Additionally, assist with the delivery of the Health & Safety induction to new starters or work experience candidates as part of the overall audit and compliance process. Research EH&S matters such as H&S legislation and new initiatives for continual improvements and company updates. Manage incident and accident reporting and investigation following any reported incidents. Support the EH&S Group with queries and attending quarterly meetings, contributing to the agenda and minute taking. Manage EH&S systems such as our H&S portal, training, and records. Conducting training sessions to increase awareness and knowledge of compliance issues. Take pride in following the Hollis culture – “The Hollis Way”. Requirements An understanding of professional service and/or the building/property industry preferred with experience working within Facilities Management and/or a Health and Safety function is desirable. Strong administration and organisational skills. Excellent knowledge of the Microsoft Office suite of packages and comfortable learning to use new systems. Highly organised, self-motivated and reliable. Excellent documentation and communications skills, both written and verbal, with the ability to liaise effectively with both internal stakeholders and external clients. Utmost discretion and integrity. Experience using compliance management tools such as QHUB or similar platforms is advantageous, for development of PQQ solutions. Demonstrates critical thinking and problem-solving skills to address challenges that arise in maintaining compliance. Ability to write clearly and concisely – a strong grasp of the English language is essential. High attention to detail – the applicant must be a good proof-reader. Can-do attitude with ability to work effectively independently and as part of a team when necessary. Analytical thinker who uses initiative and able to learn independently. Ability to manage workload to meet deadlines with the ability to multi-task. Experience of working within a customer focused environment. Managing Safely (IOSH) is desirable to support H&S audit activities as well as cover for H&S Induction delivery. The Company Hollis is a leading international, independent real estate consultancy. We work with owners, occupiers, developers and funders, across both private and public sectors, to help them get more out of their real estate, at every stage of the property life cycle. We’re a multi-skilled team of surveyors, engineers, technical specialists, consultants and project managers operating across the UK, Ireland, Germany, Spain and The Netherlands. We have a unique way of working and believe that people do things better by doing them together. We aim to do the right thing, be clear, transparent and find some fun along the way. Why join us? We are hardworking, progressive, successful and fun. We’re independently-owned and independently-minded, not afraid to give honest advice or to be ourselves. We aim to achieve the right balance for you, delivering excellent client service whilst supporting you in fulfilling your potential and achieving your goals. We offer a highly attractive salary and a generous benefits package including: Life assurance and private medical insurance Season ticket loan 5% Employer pension contribution 25 days of holiday and an extra day off on your birthday Cycle to work scheme, retail vouchers, gym discounts and more EV car scheme Longevity awards Hollis operates a hybrid-working policy giving employees the opportunity to work between their home and our offices, where their job allows it. In addition, employees are encouraged to request flexible working hours when needed and we work hard to accommodate where we can. We are a sociable bunch and host pay day drinks, quarterly lunches, quiz nights and cultural and sporting activities to socialise and have fun with your colleagues. We also give back and take part in numerous charity events all over the country throughout the year. We're Inclusive Together we welcome, we embrace, and we celebrate our differences. Our aim is to provide a diverse and inclusive workplace which supports and cares for all our employees, including those from underrepresented or non-dominant groups. We’re focused on a culture of inclusion; where all barriers including prejudice are removed from our working environment; and where all our people are empowered to be the best they can be. Don’t meet every single requirement? If you would like the opportunity to join Hollis but your past experience is not an exact match, we encourage you to apply anyway as you could be the right candidate for this role or another role within the company. If you require alternative formats of our documents or need to apply offline, please get in touch with the talent acquisition team: recruitmenthollisglobal.com or call us on 020 7622 9555.