Liaise with senior nurse, patient flow co-ordinator, admissions lounge and MDT regarding admission, discharges and transfers of patients to ensure patients admitted as scheduled.
Provide a welcoming and professional approach to all members of the public and staff attending the ward.
Deal with sensitive, confidential information and queries regarding patients on ward in a sympathetic and reassuring manner.
Provide advice and support to both new and existing members of the MDT.
Take the lead for the management and organisation of patient records within the clinical area, including the management of the Lorenzo system. Train how to input information into the system, understand the information held within it and disseminate to other staff members as required.
Work with minimal supervision providing clerical and administrative support to the ward team.
Support the nursing team with the admission and discharge of patients.
Perform administration activities such as filing and answering the telephone.
Ensure patient records are up to date on IT system.
Liaise with external services such as booking appointments and transport.
We operate from three main hospitals: Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
For further details / informal visits contact: Name: Julia Stevenson Job title: Ward Manager Email address: julia.stevenson@mbht.nhs.uk Telephone number: 01524 512372
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