Service Delivery Manager - Catering & Retail
Job Introduction
Sodexo has over 40 years of experience supporting the Defence forces of the UK, the US, and France. We support individuals, the community, and the environment on base delivering a wide range of Catering and Food services to meet the unique and varied needs of the whole force.
Sodexo’s defence catering, retail, and leisure facilities have been developed to serve the needs of the Whole Force, based on our many years of customer insight. We create award-winning social spaces, develop tasty globally-influenced menus, and recruit and train highly-skilled, passionate people to deliver best-in-class military dining.
From high-street style restaurants to casual coffee bars and freshly made takeaway items, we are fuelling the modern military across all types of site. We now require a Service Delivery Manager for Dalton Barracks, Oxfordshire to support the General Manager and a team of 30 in the day-to-day operational running of the different departments and facilities across the site, which encompass the junior rank’s Mess, catering, leisure, and the retail shop.
You will have a Level 2 in Food safety and proven experience in facilities management managing large sites and teams, ideally with extensive experience from a contract catering background, convenience store, and quick service restaurants.
You will be proactive, able to handle multiple priorities, possess excellent communication skills, and demonstrate effective time management.
Leading from the front, you will oversee the following:
* Health and safety/food safety (including risk assessments and allergen checks)
* Stakeholder Management (you will be expected to attend client meetings)
* Point of sale and digital systems
* Leadership
* Audits
* Stock control
* Staff mentoring and training
It is important to remember that the site may be a place of work for the successful candidate, but to the soldiers based there, it is home. You will need to approach the role with both passion and empathy and boast outstanding interpersonal skills.
This role will be Monday to Friday, working a 5 out of 7 schedule and shift pattern to meet the demands of the business. You may be required to work occasional weekends as and when the business requires.
Please note that this position will be offered subject to security clearance – this requires you to have resided in the UK for a minimum of 5 years.
Package Description
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
* Flexible and dynamic work environment
* Access to ongoing training and development programs
* Countless opportunities to grow within the company
* Full training provided
* Health and wellbeing incentives
* Reward and Recognition schemes
* Cycle to work scheme
* Life Assurance
* Free parking on site
We're all about building a workplace for the future; we believe in equal opportunities and celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey regarding diversity and inclusion and would therefore welcome applications from candidates from underrepresented backgrounds.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
All offers are subject to full security clearance checks.
Ready to be part of something greater? Apply today!
Location: Dalton Barracks, Cholswell Road, Abingdon, United Kingdom
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