Carbon60 are currently looking for a Customer Operations Advisor to join a client of ours based on the Croda Europe site in Goole. This position is a 6 month temporary role, and we are looking for someone to start by the 9th December.
Our client is a large engineering company with over 170 sites across the UK and Ireland. They specialize in various engineering services, often basing themselves on customer sites.
Working Hours/Shift Pattern: 8:00-16:30 Monday - Friday, 30 mins lunch, 2x 15 min breaks unpaid, 37.5 hours/week - No overtime available.
Main duties & responsibilities:
1. Office administration
2. Using MRP - Ordering stock for stores
3. Raising purchase orders on ERIKS and customer ordering systems (EOS and SAP)
4. Completing H&S Reports (done weekly)
5. Purchase management - expediting and chasing orders and due dates for supplies
6. Website calls via SAP related to overdue or problematic invoices
7. Obtaining quotes for stock from different vendors, assessing pricing and delivery for best possible supply
8. Order supplies for site for anything ad-hoc
9. Contacting different vendors and negotiating best timeline and price
10. Filing of paperwork
11. Label creation - label machine attached to laptop used for stock-related duties
12. Raising new data on the system for updated machinery components
13. Completing monthly safety report cards
14. Responding to email queries
15. Excellent organizational skills required - essential to succeed in this role
16. Basic IT Literacy skills - highly competent with data entry and answering emails
17. Good communication skills - comfortable speaking with suppliers/vendors on the phone and with engineers on-site in person
18. Able to cope with a fast-paced and at times demanding working environment
19. Excellent motivation to learn and succeed with any training provided in the role
20. Experience using SAP systems for data management preferable but not essential
21. No specific education/experience/background essential if they are organized and have foundational skill set
If you are interested in this role, please contact Shelby Agius at Carbon60 Fareham.
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