Housing Officer– Housing Association – About The Client:
Castlefield are currently representing a national Housing Association to recruit a Housing Officer to their Surrey region on a permenant basis. This is hybrid working position with a mixture between home working, site visits and office attendance and will be paying £34,500 - £38,500 per annum equivalent with an additional car allowance of £1250.
Housing Officer – Housing Association – About The Role:
* Responsible for new and existing tenancy sign ups in accordance with the organisation’s lettings policies and procedures
* Support customers with changes to their tenancy
* Engage with customers to address rent and service charge arrears, to ensure that all stages of arrears recovery are followed
* Take part in annual tenancy checks to ensure customers are adhering to their tenancy agreements
* Work collaboratively and proactively with property services colleagues to ensure the efficient turnaround of empty homes
Housing Officer – Housing Association – What You Need:
* Previous experience in social housing management
* Good knowledge of rental income collection and an understanding of legal processes relating to income collection
* Excellent communication skills
* UK valid driving licence and driver
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