For the Administration role you will Join our client who are based in Gosport, in making a difference and be a vital part of our dedicated team. Apply now to embark on a fulfilling journey of professional growth and impact!
Client Details
Our client is playing a central role in delivering the MOD's vision to transform core payroll, HR and pensions services for 230,000 military personnel and reservists and one million veterans, our focus is on transformation and value-adding technology, providing new platforms and more modern methods of work.
Description
The main responsibilities for the Administration for are:
1. Execute tasks in alignment with established procedures, business rules, or scripts, which may include handling calls, responding to emails, managing queries, taking messages, and processing transactions.
2. Familiarise yourself with procedures, ensuring a comprehensive understanding of parameters to consistently deliver high-quality output.
3. Utilise various machines to generate cards and letters, maintaining a commitment to producing top-notch results.
4. Resolve routine queries and escalate any non-routine situations to designated authorities.
5. Schedule and prioritise daily work assignments to meet deadlines effectively.
6. Collaborate with team members, distributing information as needed, and identifying areas for improvement.
7. Update and maintain accura...