We're currently looking for a Personal Assistant to join our Newcastle office.
The team
Our Executive Services team consists of three 'hubs': a Document Production Specialist hub providing a transcription service, an Executive Support Assistant hub providing support with administrative tasks and a Personal Assistant hub, which you will join, providing organisational and client care support. All three hubs work collaboratively to provide a seamless and efficient service to our fee earners across the business.
The role
As a Personal Assistant you will deliver high quality support to a number of fee earners to include:
* Providing support with a range of management and partnership tasks, to include the preparation of reports and financial data;
* Acting as the first point of contact for internal and external clients as well as focusing on adding value to client / fee earner relationships;
* Drafting correspondence on behalf of fee earners;
* Dealing with telephone calls and providing assistance when appropriate;
* Dealing with incoming communications on behalf of fee earners, initiating replies, forwarding on matters requiring action and following up to ensure actions are completed;
* Financial tasks e.g. expenses, taking a leading role in the billing process, maintaining budgetary information and financial spreadsheets;
* Organising and maintaining diaries to include setting up a range of meetings;
* Organising meetings / events / seminars, which may include arranging travel, accommodation, name cards, lunches and refreshments;
* Providing support for meetings such as circulating agendas and papers in advance;
* Keeping accurate and up to date business contact lists;
* Knowledge of Corporate and Commercial work is desirable;
* Tasks that are specific to each team.
What are we looking for?
To be successful in this role you'll need as a minimum:
* Experience of working in a Personal Assistant capacity within a professional services organisation
* Proficiency in MS Office suite and experience of working with other in-house office systems
* Excellent communication skills and being able to utilise them via different methods such as emails, phone calls and letters
* Experience managing and prioritising your workload in line with department service level agreements
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