Job summary The Central Norfolk Home First Hub is recruiting Do you have excellent interpersonal and clinical skills?Are you flexible, approachable and a team player? An exciting opportunity has arisen for an enthusiastic and motivated individual to join our Norwich Place Therapy Teams. We are looking for an experienced and reliable Assistant Practitioner to join us in providing high quality therapy services. Primarily the role is to provide support to the Central Norfolk Home First Hub which covers the Norwich, South and North places and will involve working across a 7 day week. There will be opportunities to maintain clinical competencies by supporting work in the community. The Central Norfolk Home First Hub is operational during the following hours Monday to Friday 08.00 - 18.00, Saturday 09.00 - 17.00, Sunday 10.00 - 16.00. If you thrive on variety in the working day, enjoy multi-tasking and also being part of a supportive team then this role is for you. Main duties of the job You will use your clinical skills and knowledge to complete the triage of therapy referrals for individuals being discharged from both acute and community hospitals. The role will include telephone assessments and reviews of individuals abilities living in their own homes or in care homes following discharge, and arranging appropriate therapy intervention. Ideally you will be familiar with these clinical databases; Systmone, IRIS, Liquid Logic though training will be provided. As an Assistant Practitioner it is essential that you can prioritise your own workload, possess effective communication skills, work as part of a team, and use your own initiative. About us The Central Norfolk Home First Hub is an integrated multidisciplinary team of health and social care staff. It consists of clinical leads, practice consultants, OT's Physio's, SW's, Therapy Assistant Practitioners and Social Care Assistant Practitioners. It is also supported by Integrated Care Coordinators and Business Support. The successful applicants will be supported within the team and receive regular supervision. Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title. Date posted 03 February 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year pa Contract Permanent Working pattern Full-time Reference number 839-6978200-PG Job locations Norwich Community Hospital Bowthorpe Road Norwich NR2 3TU Job description Job responsibilities To support the Central Norfolk Home First Hub Service with triage of referrals for patients on Discharge to Assess pathways, assessing the patients needs, determining the priority of care, processing and allocating referrals accordingly, liaising with multidisciplinary team to ensure timely responses to referrals on an individual patient needs-based basis utilising the knowledge, skills and expertise of others in the Integrated team To contribute in the delivery of high standards of health care to patients within their own homes, care homes, the travelling community, Community Hospitals and clinics, by assessing, planning, implementing and evaluating packages of care To work within a reablement philosophy, using strengths based assessments and actively promoting independence for the patients. To work within the integrated team to facilitate early discharge from hospital. To work within the integrated team to prevent unnecessary admission to hospital. To work, liaise and communicate with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users on the Discharge to Assess pathway and in community teams. Job description Job responsibilities To support the Central Norfolk Home First Hub Service with triage of referrals for patients on Discharge to Assess pathways, assessing the patients needs, determining the priority of care, processing and allocating referrals accordingly, liaising with multidisciplinary team to ensure timely responses to referrals on an individual patient needs-based basis utilising the knowledge, skills and expertise of others in the Integrated team To contribute in the delivery of high standards of health care to patients within their own homes, care homes, the travelling community, Community Hospitals and clinics, by assessing, planning, implementing and evaluating packages of care To work within a reablement philosophy, using strengths based assessments and actively promoting independence for the patients. To work within the integrated team to facilitate early discharge from hospital. To work within the integrated team to prevent unnecessary admission to hospital. To work, liaise and communicate with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users on the Discharge to Assess pathway and in community teams. Person Specification Qualifications Essential NVQ 3 or equivalent knowledge and experience Foundation degree programme, or equivalent demonstrable knowledge and skills acquired through training and experience Good general education Experience of working in a health or social care setting Experience Essential Experience of working with people, in the statutory/voluntary/private sector. Experience of working with people at the End of life Literacy skills Evidence of ongoing learning Desirable Experience of working in peoples homes Other Essential Must have full UK driving license and have access to a vehicle Professional appearance Be able to kneel, bend & stoop, and work in cramped environments Able to manoeuvre limbs of around 5-6kg Able to manoeuvre patients using handling aids Be reliable Able to communicate effectively in written and verbal English Language Skills knowledge and ability Essential Good communication skills Highly motivated Knowledge of additional specialist areas through in-house training & short courses Desirable Experience of working in a community setting knowledge of multi disciplinary team roles communication Essential Empathy and sensitivity Ability to use own initiative Able to communicate effectively using the English language in both verbal and written forms Tact and diplomacy Personal and People Development Essential Ability to manage stressful situations A team player Awareness of own limitations Good organisational skills Open to change and development Personal Attributes / Behaviours Essential Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults Able to show initiative Able to work alone Assertive Good listening skills Person Specification Qualifications Essential NVQ 3 or equivalent knowledge and experience Foundation degree programme, or equivalent demonstrable knowledge and skills acquired through training and experience Good general education Experience of working in a health or social care setting Experience Essential Experience of working with people, in the statutory/voluntary/private sector. Experience of working with people at the End of life Literacy skills Evidence of ongoing learning Desirable Experience of working in peoples homes Other Essential Must have full UK driving license and have access to a vehicle Professional appearance Be able to kneel, bend & stoop, and work in cramped environments Able to manoeuvre limbs of around 5-6kg Able to manoeuvre patients using handling aids Be reliable Able to communicate effectively in written and verbal English Language Skills knowledge and ability Essential Good communication skills Highly motivated Knowledge of additional specialist areas through in-house training & short courses Desirable Experience of working in a community setting knowledge of multi disciplinary team roles communication Essential Empathy and sensitivity Ability to use own initiative Able to communicate effectively using the English language in both verbal and written forms Tact and diplomacy Personal and People Development Essential Ability to manage stressful situations A team player Awareness of own limitations Good organisational skills Open to change and development Personal Attributes / Behaviours Essential Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults Able to show initiative Able to work alone Assertive Good listening skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Norfolk Community Health and Care NHS Trust Address Norwich Community Hospital Bowthorpe Road Norwich NR2 3TU Employer's website https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)