Overview
We are currently seeking a highly motivated, career-minded individual who is keen to progress their career within Dunbia. Based at Dungannon, this individual will work as part of our existing commercial, technical, and NPD team managing technical liaison with key UK supermarket accounts.
Responsibilities
The Role:
* Act as a key technical contact between Customer Technical and Dunbia Departments, managing information relating to food safety, quality and legality together with customer brand standards, technical business plans and associated projects.
* Manage all relevant raw material, product specifications and Quality Attribute Sheets for related products.
* Work as part of a customer-facing team with commercial and NPD contacts with a view to customer account development.
* Liaise between all relevant departments within the business to ensure that customer requirements are communicated and adhered to.
* Manage and communicate relevant technical KPIs to Dunbia and the relevant customers.
* Manage and communicate relevant technical business plans and relevant technical projects.
* Utilise and control data on relevant customer information management systems, including but not limited to shelf-life, raw material specs, relevant risk assessments and other due diligence information.
* Conduct product checks and inspections and report accordingly to ensure any product produced adheres to customer specifications.
* Deal with any non-conformances and work with management to initiate the appropriate corrective actions.
* Review artwork in advance of product launches to ensure that labels are complete, accurate, legal, and meet customer, technical and operational requirements.
* Liaise with NPD to assist with product presentations to customer/product development approval, production handovers and product launches.
* Maintain and update relevant retail price lists and communicate such to the business.
* Participate in site Allergen Management Programme ensuring that raw materials are in line with customer, Dunbia and legal requirements together with the risk assessments and record-keeping thereof.
* Collect and analyse data on relevant key performance indicators such as customer complaints, store complaints, sales and manage the complaints reduction programme with site management and report accordingly.
* Other associated technical duties.
Qualifications
Applicants must as a minimum have:
* 2 years of experience working in a related customer-facing technical role in the food industry/food manufacturing.
* A minimum of a HND in food science, food technology or a related discipline.
* Full clean driving licence.
* Demonstrable knowledge of the FMCG supply chain/quality assurance and UK retailer industry essential, with preference given to candidates with previous experience in dealing with major UK multiples and in particular red meat.
* Experience with HACCP, Allergen Management systems and food labelling is a definite advantage.
* A proven track record in dealing with the key aspects of the role as defined above.
* Excellent communication skills together with a can-do attitude.
* Willingness to travel to customer meetings together with other sites and retail stores throughout the UK and Ireland.
* Strong interpersonal skills as the role will involve interfacing with major retailers and other internal and external customers.
* A high level of motivation, career-driven and self-disciplined with the ability to meet strict deadlines.
* PC proficiency.
Benefits
* Enhanced Holiday
* Free On-Site Car Parking
* Subsidised Canteen
* Pension Scheme
* Life Assurance Cover
* Discounted Staff Shop
* Phone and Car Insurance Perks
* Free Health Surveillance
* Ongoing Training and Progression Opportunities
* Employee Engagement Activities
* Giveaways (Free meat seasonally)
* Refer a Friend Scheme
* Death in Service scheme
No company sponsorship is available to overseas applicants for this position.
INDMP
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