Key Responsibilities
1. Responsible for the ad hoc scheduling and facilitation of offshore personnel crew changes.
2. Selection and allocation of suitable personnel in liaison with the Project Managers of offshore personnel.
3. Facilitate Visa requirements, with external providers.
4. Liaise with internal Travel Coordinator to schedule flight arrangements, accommodation and organise any other logistical requirements.
5. Track all personnel movements for project mobilisation and crew changes, keeping all personnel notified of mobilisation dates, rotations, base working, and training days.
6. Deal with any associated payroll queries and redirect queries as necessary.
7. Assist Project Managers in ensuring the efficient delivery of projects.
8. When required, assist with the organisation of PPE and kit requirements for offshore personnel.
9. Prepare project assignment notes, travel letters, and any other travel or project information.
10. Assist with the preparation of regular monthly invoices.
11. Coordinate project and client-specific personnel certification e.g., medicals and safety training, with the HR & Training and competence team.
12. Support and apply for any client required documentation - i.e., LOIs etc.
13. Participate in the department & emergency on-call response rota.
14. Any other support required within the operations team.
Essential
1. Experience of contributing to a team and delivery against schedule-driven targets and deadlines.
2. Previous experience of a service company culture.
3. Competent in Microsoft Office.
4. Able to handle multiple assignments simultaneously and meet deadlines.
5. Excellent communication skills - oral and written.
6. Ability to convey a positive and professional image to onshore/offshore personnel and senior management.
7. Ability to effectively establish positive working relationships with onshore/offshore personnel and senior management.
8. Ability to work as part of a team.
9. Highly organised and efficient with attention to detail.
10. Honest, trustworthy, and discreet.
11. A 'can do' positive attitude, with a focus on delivery.
Desirable
1. Previous experience in a similar role.
2. Previous experience in visa and travel.
3. Experience of dealing with ad hoc offshore work.
4. Previous client interfacing experience.
5. Experience with onboard tracker would be advantageous.
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