We are a large, forward thinking practice providing high quality care for over 19,000 patients. We are seeking a Receptionist to join our friendly and motivated reception team.
If you enjoy working in a busy, caring environment and have proven experience in a customer facing role, you may be the person we are looking for to join our fantastic team of clinical and non-clinical staff.
Responsibilities:
1. Handle a high volume of patient enquiries, both in person, on the phone and electronically.
2. Maintain confidentiality with honesty, discretion, and a flexible and adaptable approach.
3. Work across our Practice sites, requiring a full UK driving license.
4. Provide excellent customer service, communication, and organizational skills.
5. Utilize a good standard of IT literacy with attention to detail.
Qualifications:
1. Experience in a customer-facing role.
2. Experience in a health care setting is desirable but not essential.
It is a permanent, full time role working Monday to Friday.
Benefits include:
1. Membership to the NHS Pension Scheme
2. Employee Assistance Programme
3. Social events
4. 20 days holiday plus bank holidays
Annual salary: £22,369/37.5 hours a week. Immediate start available.
Core hours are from 08.00 am to 08.00 pm, so as a team flexibility is required to cover these shifts.
To apply please send your CV with a full covering letter via email to our HR Manager, Bridget Casey – bswicb.boacareers@nhs.net
Closing date is Friday 4th October 2024. Previous applicants need not apply.
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