Service Engineer / Production Assistant
Based near Framlingham, Suffolk
Up to £33,000 Per annum, depending on experience
39 Hour week – Monday to Friday – Overtime opportunities
Permanent Position
Hales Group are happy to be working with their client based on the outskirts of a popular Suffolk village, to assist them in finding a Service Engineer to join them in the production of farm machinery.
Job Purpose
To produce trailers and machinery to the technical drawings
To carry out warranty repairs to trailers both in the factory and on the farms
To assist with trailer and spreader demonstrations to clients when required
To follow Standard Operating Procedures and Health & Safety Guidelines
Main Duties and Responsibilities
Carry out repairs as instructed by the Designer on all products including welding, repairs to suspension, axles, rams, brakes, load cells etc.
To liaise with the Owner or Farm Manager when out on a warranty repairs
Report back to the Designer on probable cause of failure and the repair carried out
Running machinery and testing the functionality of products
Using overhead cranes to move materials around production/yard
Some overnight stays may be required at times when delivering and installing machinery
Maintain the Company’s service van in good working and presentable condition
Ensure the service van kept stocked ready to go out on a job
Other Duties
To undertake other production work as requested by the lead hand
Ability to work independently and to know when to seek help from the lead hand to solve problems
To work accurately and efficiently with minimal waste
To maintain the quality of build of our products to meet our customer’s expectations
To undertake training in use of equipment to enable you to enhance in your role
To work as part of a team and understand your role within the team
Person Specification
Knowledge of working with farm machinery & trailers - Desirable
Experience of driving tractors - Desirable
Experience of Mig Welding operations and knowledge of Hydraulics and Trailer Electrical Wiring
Knowledge and experience of using overhead cranes would be an advantage however training can be given for this
Ability to follow SOP (Standard Operating Procedures)
Ability to Communicate with our customers and provide good customer service, proficient in speaking and understanding English is essential for reporting
High levels of flexibility and a can-do attitude with the ability to “muck in” where required
Willingness to travel to carry out warranty repairs (currently averaging at 1 day/month)
For more information on the Service Engineer role and the company, please apply