Job Title: Housing Team Leader
Job Type: Permanent
Location: Birmingham
Industry: Social Care - Homelessness
The organisation
In this Housing Team Leader opportunity in Birmingham, you will join charity helping vulnerable adults, gain access to temporary accommodation as a result of being homeless The role Is to help customers manage their own money accordingly to maintain their tenancy longer term whilst also being responsible for a team for leading and developing a team of front line workers.
Key responsibilities
In this Housing Team Leader job, your responsibilities will include:
* Managing a small caseload of clients living in temporary accommodation. Assisting them with housing support / applying for benefits - caseload will consist of complex needs
* Undertake supervisions for all staff members - keeping track of targets / KPI's and performance
* Working with the housing services manager to support tenants to pay rent and service charges - including advice on their finances
* Helping promote independence of the tenants living in the temporary accommodation
* You will be responsible to maintain health and safety procedures on site - making sure all customers / staff are safe and free from harm
* Creating the staff rota / dealing with sickness and absences when required - keeping up to date records of the site
Skills & experience...