Your new company Hays are working with a law firm based in Bristol city centre to support with the recruitment for an IT support engineer (1st line). This is a 12-month fixed-term contract that could go permanent. The role offers hybrid working and a salary between £24,000 - £28,000pa depending on experience. Your new role & what y ou'll need to succeed In the role, you'll work in the IT service desk function so support users with technical support across hardware / deskside support and software / application support. You'll support M365 applications as well as bespoke in-house applications. You'll provide hands-on support across hardware troubleshooting and escalate issues to the 2nd line team. To be considered for this role, you'll need experience working in a similar IT support role with broad exposure across Microsoft desktop and server technologies. Experience with Azure AD, Windows Server, Intune & ITIL would be beneficial. You'll need good time management skills, good communication skills and attention to detail. What you'll get in return In return, you'll work for an excellent business in the local region that offers a lot of opportunities to upskill and progress. The salary is up to £28,000pa depending on experience, and you'll have the opportunity to work in a hybrid pattern. The role is a 12-month fixed term initially but may go permanent / extend after the year contract. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk