Job Overview
Responsible for the development, implementation and maintenance of the Ulysses systems and processes across the Trust. To provide informed advice and support to all grades of staff and manage the day-to-day operations of Ulysses system.
To support the development and improvements in the configuration of the system to best meet the needs of the organisation. To improve staff experience and use of the Ulysses system. This will involve engagement with end-users within the Trust and working closely with the Ulysses developers/national User Group.
Understanding incident and risk work procedures and practices, requiring expertise, underpinned by theoretical knowledge and relevant practical experience.
Responsible for setting up and generating reports from the Ulysses system for each of the modules which include (but are not restricted to) policies, inquests, risks and incidents directors, managers, clinicians and frontline staff as required. To include trend analysis and data intelligence.
To be the in-house expert for the Ulysses system dealing with any/all user enquiries and help requests.
Interview Date:
21/03/2025
Contact Details:
Kate Dyer kate.dyer7@nhs.net
Job Description Summary (Main duties and responsibilities)
Key Responsibilities for System Maintenance of the Ulysses Database
* Grant/revoke access to users
* First line of support for users/queries/problems
* Apply routine and ad hoc updates to the database
* Establish and run Ulysses user group meetings
* Maintain and review mapping on Ulysses regularly to ensure this is in line with best practice
* Undertake data quality checks and resolve errors
* Develop and design the Ulysses system for better streamlining of processes and capturing of data
* Review any errors flagged or raised on the system
* Merge duplicate records of staff, patients or visitors.
* Manage duplicate records of Incidents, complaints. PALS and Risks.
* Manage the notification Rules of Incidents
* Manage Web Registrations of users.
* Rectify any issues that may occur on an ad hoc basis.
* Implement any new national process/changes into the system
We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.
About Us
Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.
We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.
Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.
We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.
For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).
All jobs will require permission to work in the UK.
For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.
Applicants at risk within the local NHS who meet essential criteria will have preference for interview.