Location: Central London Stores
Job Purpose:
Store Associates form the backbone of our operations - they manage the picking and packing of customer orders, delivery handover to our assigned riders, all whilst ensuring accurate stock management. In addition to playing a key role in Zapp’s operations, you’ll also enjoy a strong career path ahead of you - those who demonstrate strong performance in this position will have the opportunity to progress into a role as Shift Manager.
Responsibilities
* Picking and packing customer orders quickly, accurately and with a high level of care.
* Securing packed orders before handover to our third party riders.
* Ensuring your Zapp Store is clean and tidy at all times and that any potential hazards are dealt with safely and efficiently.
* Maintaining a high level of stock accuracy by conducting thorough stock checks.
* Checking stock availability and expiry dates whenever picking items or adding items to stock.
* Ensuring deliveries are added to stock and scanned on the system correctly.
* Investigating discrepancies and using your initiative to resolve issues.
* Helping with ad-hoc tasks when the need arises.
Skills, Experience and Attributes
* Comfortable communicating in English.
* Great listening and communication skills.
* Punctual with time management, with the ability to be flexible.
* Proactive and able to take initiative with problem solving.
* Can work at a fast pace and under pressure.
* Experience of working in retail (desirable, but not essential).
* Skilled with a barcode scanner (desirable, but not essential).
About Zapp
With on-demand essential items delivered in minutes, 24 hours a day and 7 days a week, Zapp is building the future of convenience retail and London’s leading premium & luxury ‘quick commerce’ provider.
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