Job summary Home first is a rehabilitation and reablement service covering the whole of Salford facilitating clients discharge back into their own home. Our vision for Home First is 'People are in the right place, at the right time - meaning nobody spends more nights away from home than is absolutely necessary'The Salford Rehab & Reablement Team provides a life changing service to the people of Salford by helping them to regain or attain as much independence as they can in their own home.We have an exciting opportunity for a lead operational manger to support the senior team in delivering the key performance indicators. As the Home First lead operational Manager you will assist and support the home first lead in the planning and organisation of the home first processes. You will lead and be responsible for the performance management of services within the home first service.You will have proven leadership skills and experience of managing staff in a health or social care environment.You will have an understanding of community working and the priorities of Salford Care Organisation. Main duties of the job As the Home First lead operational Manager you will assist and support the home first lead in the planning and organisation of the home first processes.You will lead and be responsible for the performance management of services within the home first service.You will lead on relevant projects and service developments within home first.You will Support the development of any business plans for the home first service in conjunction with the operational and clinical leads.You will line manage the reablement team manager and the reablement Coordinators, in the absence of the reablement team manager, acting as a role model and motivator to your team, you will encourage colleagues to be the best they can be and ensure that the service keeps going from strength to strength by delivering the highest levels of customer care.To ensure escalations and issues are managed on a day-to-day basis in accordance with agreed processes. You will support the arrangement for management of escalations out-side of office hours.To assist the operational and clinical leads in managing capacity and demand and supporting patient pathways. About us The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives. Salford Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. Salford is the place, which is taking bold, pioneering steps towards delivering a world class, fully integrated care system for adults. Home to the Manchester Centre for Clinical Neurosciences, Greater Manchester Trauma Hospital and the Geoffrey Jefferson Brain Research Centre, Salford is improving care for some of the sickest patients in the region, and delivers a range of acute, community and primary care services and specialist services to Greater Manchester and beyond. Date posted 26 March 2025 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year Per Annum Contract Permanent Working pattern Full-time Reference number C9236-25-0742 Job locations St James' house Fitzwarren Street Salford M6 5FW Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk Person Specification Qualifications Essential Educated to degree level or equivalent experience. BTEC Certificate in Management or equivalent. Desirable Business administration qualification, e.g., NVQ 3. Knowledge of PRINCE principles knowledge and experience Essential Substantial experience of working within a health or social care environment An understanding of the acute setting and supporting patient flow. Evidence of excellent communication skills Evidence of leadership skills evidence of good organisational and time management skills Ability to use a range of MS office packages Desirable Previous experience of working with clinical teams Knowledge of community working Skills Essential oAnalytical and judgement skills and ability to think strategically. oInterpersonal skills both written and verbal. oAbility to deal with conflict management and stressful/hostile situations. oAbility to deal with HR issues. Leadership skills- able to cope with diverse teams, located on multiple sites. Person Specification Qualifications Essential Educated to degree level or equivalent experience. BTEC Certificate in Management or equivalent. Desirable Business administration qualification, e.g., NVQ 3. Knowledge of PRINCE principles knowledge and experience Essential Substantial experience of working within a health or social care environment An understanding of the acute setting and supporting patient flow. Evidence of excellent communication skills Evidence of leadership skills evidence of good organisational and time management skills Ability to use a range of MS office packages Desirable Previous experience of working with clinical teams Knowledge of community working Skills Essential oAnalytical and judgement skills and ability to think strategically. oInterpersonal skills both written and verbal. oAbility to deal with conflict management and stressful/hostile situations. oAbility to deal with HR issues. Leadership skills- able to cope with diverse teams, located on multiple sites. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Northern Care Alliance NHS Foundation Trust Address St James' house Fitzwarren Street Salford M6 5FW Employer's website https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)