Job summary This will be an exciting opportunity for someone who is looking to work in a fast paced and challenging environment that wants to have a positive impact on the care we deliver to our patients when they need it most. The successful candidates will be pivotal in assisting the trust in increasing its profile and achieve the current national performance target and will become knowledgeable in operational flow and management. Candidates should ideally have experience of working in an NHS environment and be aware of performance targets in Emergency Care. They should demonstrate good communication and engagement skills and be able to work with a variety of clinical IT systems (after training). Main duties of the job The successful candidates will work a full shift rotation pattern and will be responsible for supporting the nurse in charge in ensuring the flow of patients through the Emergency Department (ED) ensuring that targets and national standards are kept at an optimum and the national targets are met. About us We are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day. Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above Date posted 10 February 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Permanent Working pattern Full-time, Flexible working Reference number 344-6847WHH Job locations William Harvey Hospital Ashford TN24 0LZ Job description Job responsibilities Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'. Job description Job responsibilities Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'. Person Specification Qualifications Essential Educated at diploma levels or equivalent (or further study) Relevant IT skills to include: email, excel, word Skills and Experience Essential Ability to analyse complex problems and situations and deliver pragmatic solutions Influencing skills Problem-solving/decision making skills Experience working within a busy hospital setting Knowledge Essential Comprehensive knowledge of issues relating to discharge planning Evidence of understanding and insight into current issues in the Trust Some knowledge of infection control and health and safety issues Some understanding of data protection Knowledge of adult safeguarding and Dementia awareness Desirable Knowledge of research and audit Knowledge of patient flow and bed management Personal Attributes Essential Excellent written and verbal communication skills Multi-disciplinary working and ability to participate in interdisciplinary decision making Other Requirements Essential Able to manage change Willingness to work flexibly Willingness to work a shift pattern Desirable Staff development skills Person Specification Qualifications Essential Educated at diploma levels or equivalent (or further study) Relevant IT skills to include: email, excel, word Skills and Experience Essential Ability to analyse complex problems and situations and deliver pragmatic solutions Influencing skills Problem-solving/decision making skills Experience working within a busy hospital setting Knowledge Essential Comprehensive knowledge of issues relating to discharge planning Evidence of understanding and insight into current issues in the Trust Some knowledge of infection control and health and safety issues Some understanding of data protection Knowledge of adult safeguarding and Dementia awareness Desirable Knowledge of research and audit Knowledge of patient flow and bed management Personal Attributes Essential Excellent written and verbal communication skills Multi-disciplinary working and ability to participate in interdisciplinary decision making Other Requirements Essential Able to manage change Willingness to work flexibly Willingness to work a shift pattern Desirable Staff development skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East Kent Hospitals University NHS Foundation Trust Address William Harvey Hospital Ashford TN24 0LZ Employer's website https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)