Job Description
Cyber Security Engineer
We are seeking a highly skilled and motivated Cyber Security Engineer to join our clients dynamic team in Guildford, Surrey. The ideal candidate will possess a strong technical background in cyber security, coupled with excellent analytical and advisory capabilities. You will play a pivotal role in assessing, enhancing and maintaining our clients customers' security environments and procedures.
You will have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. You must also have strong customer facing skills and be able to help to resolve any issues.
Key Responsibilities:
1. Technical Support and Ticket Management:
* Provide technical support to customers, addressing security-related issues and incidents as they arise.
* Respond to and resolve support tickets promptly, ensuring high levels of customer satisfaction.
* Troubleshoot complex security problems and escalate where necessary.
1. Security Environment Analysis:
* Review and evaluate customer security systems and infrastructure.
* Provide expert advice on improving security posture, aligning with industry best practices.
* Identify potential vulnerabilities and recommend mitigation strategies.
2. Security Patching: