Job summary In this role you will dispense medicines for patients. In addition, you will undertake related duties including ordering and receipt of stock, and be involved in the provision of an efficient and effective 'front of house' service for customers, including the sale of medicines. Main duties of the job Work effectively as a member of the outpatient pharmacy team. Build effective relationships with colleagues - these colleagues will include: o Patients o Medical and nursing staff o Pharmacy staff - both inpatient and outpatient o GP staff Provide patients, patients' representatives, healthcare staff and other people who visit or telephone the Outpatient Pharmacy with an efficient and co-operative service by responding directly to their needs or, if necessary, referring to appropriate member of staff. When required by the Pharmacy Manager, maintain the Pharmacy Reception and Counter areas and provide an efficient and effective service for people attending the department, including members of the public and healthcare staff. Sell 'Pharmacy only' and General Sale List medicines to patients under the direct supervision of a pharmacist, using appropriate questioning to ensure that the medicines are being used appropriately. Ensure that prescription documentation is maintained and stored appropriately in accordance with the law, and policies and procedures. Dispense medicines for outpatients and patients attending Accident & Emergency under the general direction of a pharmacy technician or pharmacist, including the supply of controlled drugs, ensuring maintenance of associated records, in accordance with standard operating procedures. About us Why Work With Us SDH Developments Ltd, a wholly-owned subsidiary company of Torbay and South Devon NHS Foundation Trust, provides pharmacy services to patients and visitors attending the Outpatients Department at Torbay Hospital. These services continue to develop, and we are now looking for a GPhC registered technician to join our team. Date posted 27 March 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 388-7030103-HS Job locations Outpatient Pharmacy, Torbay Hospital Lowes Bridge, Newton Road Torquay TQ2 7AA Job description Job responsibilities Work effectively as a member of the outpatient pharmacy team. Build effective relationships with colleagues these colleagues will include: o Patients o Medical and nursing staff o Pharmacy staff both inpatient and outpatient o GP staff Provide patients, patients representatives, healthcare staff and other people who visit or telephone the Outpatient Pharmacy with an efficient and co-operative service by responding directly to their needs or, if necessary, referring to appropriate member of staff. When required by the Pharmacy Manager, maintain the Pharmacy Reception and Counter areas and provide an efficient and effective service for people attending the department, including members of the public and healthcare staff. Sell Pharmacy only and General Sale List medicines to patients under the direct supervision of a pharmacist, using appropriate questioning to ensure that the medicines are being used appropriately. Ensure that prescription documentation is maintained and stored appropriately in accordance with the law, and policies and procedures. Dispense medicines for outpatients and patients attending Accident & Emergency under the general direction of a pharmacy technician or pharmacist, including the supply of controlled drugs, ensuring maintenance of associated records, in accordance with standard operating procedures. Assist customers with their questions, locating items or referring them to a pharmacist for medicines information. Job description Job responsibilities Work effectively as a member of the outpatient pharmacy team. Build effective relationships with colleagues these colleagues will include: o Patients o Medical and nursing staff o Pharmacy staff both inpatient and outpatient o GP staff Provide patients, patients representatives, healthcare staff and other people who visit or telephone the Outpatient Pharmacy with an efficient and co-operative service by responding directly to their needs or, if necessary, referring to appropriate member of staff. When required by the Pharmacy Manager, maintain the Pharmacy Reception and Counter areas and provide an efficient and effective service for people attending the department, including members of the public and healthcare staff. Sell Pharmacy only and General Sale List medicines to patients under the direct supervision of a pharmacist, using appropriate questioning to ensure that the medicines are being used appropriately. Ensure that prescription documentation is maintained and stored appropriately in accordance with the law, and policies and procedures. Dispense medicines for outpatients and patients attending Accident & Emergency under the general direction of a pharmacy technician or pharmacist, including the supply of controlled drugs, ensuring maintenance of associated records, in accordance with standard operating procedures. Assist customers with their questions, locating items or referring them to a pharmacist for medicines information. Person Specification Qualifications Essential NVQ Level 3 / BTEC in Pharmacy Services (or nationally recognised equivalent) Person Specification Qualifications Essential NVQ Level 3 / BTEC in Pharmacy Services (or nationally recognised equivalent) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Torbay and South Devon NHS Foundation Trust Address Outpatient Pharmacy, Torbay Hospital Lowes Bridge, Newton Road Torquay TQ2 7AA Employer's website https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)