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* Permanent, full time role with great benefits.
* Progression opportunities, great culture, and modern office.
About Our Client
This organisation is a well-established entity in the insurance industry, employing over 500 people. With a focus on innovation and excellent service, this company operates in multiple locations across the UK, aiming to provide top-quality insurance products to its clients.
Job Description
* Efficiently handle insurance claims from initiation to resolution.
* Provide excellent customer service to all clients, ensuring their queries are answered promptly.
* Maintain accurate records of all claims in the company's database.
* Coordinate with other departments to facilitate the processing of claims.
* Identify potential fraudulent claims and escalate them to the appropriate department.
* Keep up-to-date with the latest trends and developments in the insurance industry.
* Work towards meeting set targets and KPIs.
* Participate in training and development activities to further enhance skills and knowledge in the insurance industry.
The Successful Applicant
A successful Claims Specialist should have:
* A degree or equivalent qualification in a related field.
* Excellent customer service and communication skills.
* A strong understanding of the insurance industry.
* Proficiency in using computer software and databases.
* Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
* Excellent problem-solving skills.
What's on Offer
* A competitive salary ranging from £22,000- £30,000 per year.
* Generous uncapped bonus structure of between £4k-£6k per anum.
* Generous holiday leave.
* A supportive and friendly company culture that encourages continuous learning and development.
* The chance to work in a growing and innovative insurance company.
We invite all interested candidates who fit the above criteria to apply for this exciting role within our customer service department.
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