Doncaster & Bassetlaw Teaching Hospitals NHS FT
An exciting opportunity has arisen for a Waiting List Coordinator to join the Ophthalmology Team within the Division of Surgery and Cancer. The successful candidate will provide a vital and dynamic team-leading role within Ophthalmology and contribute to the overall performance of the Head and Neck Service.
The role will work closely with the Ophthalmology team, working 5 days per week. You will manage and have responsibility for the day-to-day management of the theatre lists and adhere to Trust HR policies and procedures.
Main Duties of the Job
You will become an integral part of the wider admin team, planning theatre lists and liaising with consultants, secretaries, and the higher management team to ensure the mix of patients and procedures is acceptable.
Essentially, the post holder will need to have experience in dealing with patients on a waiting list, knowledge of Bluespier/CAMIS, and have a minimum of 3 GCSEs to the equivalent of grade C or above, as well as excellent keyboard skills.
About Us
DBTH is one of Yorkshire's leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.
It is our goal to give those who join Team DBTH the tools and opportunities to grow their career; it's our pledge to help you Develop, Belong, and Thrive, Here.
As an organisation that supports flexible working, we want to ensure that you can work in a way that is best for us, our patients, and you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities, and LGBTQ+ communities.
Benefits
We offer a range of benefits to support our people including:
1. Extensive range of learning opportunities
2. NHS Pension Scheme
3. Generous holiday entitlement in line with Terms & Conditions
4. Comprehensive health and wellbeing support
5. NHS Car Lease schemes and a range of salary sacrifice schemes
6. Discounts on restaurants, getaways, shopping, and finance through external providers
Job Responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.
Please note, if your application is successful, you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Person Specification
Qualifications/Training
* Minimum 3 GCSEs including English and Maths at Grade C or above - or equivalent qualification
* Admin and Clerical or equivalent qualification / demonstrable experience and suitable qualification
* Business Administration Level II Apprenticeship
* Ability to initiate and coordinate change to own working practices for service improvement
Knowledge and Experience
* Previous experience working in a clerical/administrative role
* Able to provide accurate information independently
* Demonstrable working knowledge of Microsoft packages including Word
* Customer Care Experience
* Knowledge of and ability to work to Trust Policies and protocols including Referral to Treatment Patient Access Policy
* Ability to work to and promote Standard operating procedures/performance targets
* Experience of working within a busy/demanding environment, e.g., Multi-disciplinary team
* Fully conversant with all waiting list functions on PAS and the ability to action these independently
* Good knowledge of specialty-specific patient pathways
* Thorough knowledge of health care system and processes
Personal Attributes & Skills
* Ability to assimilate new practices and knowledge
* Ability to deal calmly and diplomatically with a range of personalities and situations
* Proactive, self-motivated, and with a positive approach to work
* Flexible and adaptable, able to take direction and instruction from others
* Team player with a professional approach to work and colleagues; able to develop good working relationships
* Maintain and promote professionalism in the workplace at all times
* Able to follow Trust policies and procedures
* Commitment to Continuing Professional Development
* Trustworthy, punctual, and reliable
* Ability to engage and motivate others
* A methodical and organised approach to work
* Demonstrates attention to detail
* Excellent verbal and written communication skills
* Accurate data entry, typing, and checking skills
* Ability to work under pressure to meet tight deadlines in a busy environment
* Exercise good judgement; use own initiative
* Ability to prioritise and manage own workload for best effect, work without direct supervision, and delegate to others
* Evidence of liaising with more than one discipline
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Name
Doncaster & Bassetlaw Teaching Hospitals NHS FT
£24,071 to £25,674 a year Pro Rata Per Annum
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