Job summary Closing Date: 03.03.25 (this may change dependent on response) Shortlisting to take place after closing date: w/c commencing 04.03.25 Interview expected to take place in the week following shortlisting: commencing 11th March 2025 Hours: 23 hours a week ( x 2 shifts per week) Shifts, inclusive of 45 minute break as follows: 08:00am - 20:15pm - 2 0:15pm - 08:00am An exciting opportunity has arisen for an enthusiastic and friendly individual to join the Women's Services Maternity Administration team in the role of Patient Administration Clerk for our Maternity Admissions Service. The successful applicants will need to be able to work flexibly with working patterns in keeping with a 24 hour service over 7 days a week with shift patterns to cover 12.25 hour shifts (inclusive of breaks). This post is for 23 hours a week. The post is for 7 months fixed term. Informal enquiries to: Vanessa Crabb, Team Co-Ordinator, at vanessa.crabbbthft.nhs.uk (Please note this may close earlier dependent on response) Main duties of the job For this role you will work within a multidisciplinary team where tasks will include but are not limited to provision of reception cover and effective communication with patients, visitors and staff face to face. Input of clinical/administrative data such as referrals, booking outpatient appointments, and entering inpatient activity (admissions, transfers and discharges). Candidates should be literate and numerate, with excellent organisational, time management, IT skills, the ability to work effectively as part of a team and to work without supervision. You will have a high standard of communication and interpersonal skills with the ability to work with staff at all levels. You will have enthusiasm, motivation and demonstrate pride in your work. We require someone who will ensure we put our patients first to ensure the best patient experience. We can offer staff gymnasiums on hospital sites, subsidised restaurants, final salary pension scheme including life assurance cover and childcare facilities. Please read the Person Specification carefully before applying and ensure you meet at least the essential criteria. About us Bradford Maternity Service is a dynamic service that supports the women of Bradford through the journey of pregnancy and birth. We are a busy, acute unit with many challenges and we need the support of our multidisciplinary work force to enable a high standard of care to be provided. This is a hospital based post working in our Maternity Unit. Bradford Teaching Hospitals NHS Foundation Trust employ just over 5,200 staff, serving a population of around 500,000. We also have the third-largest membership base in the country. We currently operate over two main sites; the Bradford Royal Infirmary provides the majority of inpatient services, and St Luke's Hospital provides outpatient and rehabilitation services. As a teaching hospital, the Foundation Trust is at the forefront of research and development in healthcare. This promotes a culture of learning and professional development that ensures that all doctors, nurses and other healthcare professionals practice the highest clinical standards. Date posted 17 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Per Annum (pro rata) Contract Fixed term Duration 7 months Working pattern Part-time Reference number 389-25-6995927 Job locations Bradford Teaching Hospitals Bradford BD9 6RJ Job description Job responsibilities Please refer to the attached Job Description and Person Specification for more information about the role. Job description Job responsibilities Please refer to the attached Job Description and Person Specification for more information about the role. Person Specification Experience Essential Working experience/knowledge of computers & data input Previous clerical experience in an administrative setting Experience of working face to face and/or telephone contact with the general public Experience in use of computer programs such as, Microsoft Office, Excel Desirable Previous NHS administration experience Skills Essential Excellent interpersonal skills, able to build rapport and show empathy with patients, visitors and colleagues. Keyboard Skills/use of email Good telephone manner and communication skills Ability to work as part of a team Desirable Audio typing Knowledge Essential Understanding of Information Governance and Confidentiality Understanding of equality and diversity issues and how this affects patients, visitors and staff Understanding of what the NHS Constitution means to you, and your responsibilities to the public, patients and colleagues. Previous knowledge of NHS Admin/medical records experience Desirable Knowledge of Maternity Services pathways A thorough knowledge of the 18 week Referral to Treatment and Patient Access Policies Qualifications Essential Educated to GCSE standard or equivalent Desirable NVQ level 2 administration or above RSA II or equivalent level of skill gained through experience Person Specification Experience Essential Working experience/knowledge of computers & data input Previous clerical experience in an administrative setting Experience of working face to face and/or telephone contact with the general public Experience in use of computer programs such as, Microsoft Office, Excel Desirable Previous NHS administration experience Skills Essential Excellent interpersonal skills, able to build rapport and show empathy with patients, visitors and colleagues. Keyboard Skills/use of email Good telephone manner and communication skills Ability to work as part of a team Desirable Audio typing Knowledge Essential Understanding of Information Governance and Confidentiality Understanding of equality and diversity issues and how this affects patients, visitors and staff Understanding of what the NHS Constitution means to you, and your responsibilities to the public, patients and colleagues. Previous knowledge of NHS Admin/medical records experience Desirable Knowledge of Maternity Services pathways A thorough knowledge of the 18 week Referral to Treatment and Patient Access Policies Qualifications Essential Educated to GCSE standard or equivalent Desirable NVQ level 2 administration or above RSA II or equivalent level of skill gained through experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Bradford Teaching Hospitals NHS Foundation Trust Address Bradford Teaching Hospitals Bradford BD9 6RJ Employer's website https://www.bradfordhospitals.nhs.uk (Opens in a new tab)