An opportunity has become available at our client's manufacturing site based in Sedgefield for an experienced Shift Manager to manage a multi-disciplined manufacturing unit, covering Decoration, thermoforming, extrusion, granulation, and warehouse.
This position reports to the Production Manager, and the main responsibilities are to manage the shift and all direct staff on site, as well as indirect staff out of normal office day shift hours. To maintain the smooth running of all manufacturing areas ensuring health and safety, quality standards, and operational KPIs are achieved in line with the company's expectations.
It is essential the successful candidate has experience in managing a diverse team of approximately 25 employees including agency workers when required, in a fast-paced manufacturing environment and working shifts.
The suitable candidate should be dynamic, self-driven, results-oriented, and above all have a positive 'can do' attitude with a clear focus on delivering good quality products first time. We are looking for a highly organised, naturally forward planning, logical, structured thinker and motivator who can critically assess situations and act on them. A minimum of 3 years proven experience and/or an ILM Level 3 or 5 qualification (or equivalent) would be an advantage, working in a high mass volume manufacturing environment as a Shift Supervisor or within an equivalent capacity. Experience within the plastics industry is desirable; however, it is not essential.
Main Duties and Responsibilities:
1. Lead by example, ensuring a safe and efficient workplace is maintained at all times, reporting to your manager any issues or matters that may arise including near misses, tripping hazards, etc.
2. Take full responsibility for the quality of product that is produced within the shift in line with the company's quality systems, processes, and procedures, and ensure all quality records are maintained in line with Company Quality and BRC policies.
3. Monitor the production output of the shift against the production plan, targeting the achievement of planned volume per machine per shift. Any variances from the plan to be reported via the daily Production meeting.
4. Control and measure production wastage for each shift, particularly during changeovers and design changes, minimizing wastage wherever possible.
5. Wherever there are changeovers, sign off the check sheets confirming that the required quality has been achieved.
6. Carry out all checks, audits, paperwork, and line clearance required by the company BRC/Quality system.
7. Liaise and coordinate with support functions to progress issues concerning production planning and resource/skill allocation to ensure orders are produced on time.
8. Complete and monitor IT manufacturing system, ensuring accurate information from all relevant shift personnel.
9. Inform all employees when they are able to take their breaks and ensure they only take the allotted break times, which are 3 x 20 minute breaks.
10. Make appropriate decisions during night shifts and weekends.
11. Have a proactive approach to production, identifying and proposing changes which can lead to improvements in terms of efficiency, wastage, ways of working, quality, safety, housekeeping, and the production environment.
12. Manage, develop, and motivate direct reporting staff, identifying training requirements.
13. Ensure good communication is given either verbally or in writing to all members of the shift.
14. Utilize problem-solving and troubleshooting skills to ensure that all team members can identify root causes and take fast, effective action to resolve the problems in hand.
15. Where employees inform you that they are unable to attend work, re-allocate members of your team, depending on the priorities of the production plan. If the employee is sick, ensure return to work interviews are carried out and self-certification forms are completed.
16. Where appropriate or necessary, issue and record in diary informal warnings to any team members where there is clear evidence of absence, continued non-performance, or attitude issues, reporting to HR and your Manager the issues. HR will communicate any matters that are of a serious nature where further steps should be taken through a formal disciplinary procedure.
17. At the end of each shift, provide relevant reports on downtime, wastage, and output. In addition, via the shift handover and the “communication book,” provide all required information necessary for the follow-on shift, including maintenance issues.
18. Liaise with the other Shift Managers regarding your holidays/absence, in order to ensure that all share the cover required.
19. Prior to the end of the shift, check the rest room and changing areas making sure that these have been left in a clean and tidy condition.
20. Cover the operating of machines as and when required and provide support to operators throughout the shift.
The shift pattern is a 24/7, 12-hour shift pattern comprising of 3 shifts on and 3 shifts off, alternating between day shifts and night shifts, rotating 3 weeks of 36 and 3 weeks of 48 hours, averaging 42 hours per week.
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