The Role
At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams.
This contract is available for 16 hours per week (overtime also available). Candidates must be flexible to work on weekends and some weekdays - please confirm your full availability in your application.
What you will be doing
As a Sales Assistant at CT, you’ll be responsible for generating and maximising sales by consistently offering exceptional customer service. Customer service is really important to us, so you’ll be trained with expert product knowledge to ensure you are up to date with the latest product ranges and promotions whilst talking to customers. As a member of a large and high-performing team, you will support and actively collaborate with your colleagues, which will build towards the efficiency of the team and store’s success.
You’ll be expected to perform some stock-related tasks, such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there are also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.
What we are looking for
The ideal candidate will have had some previous experience in a retail or hospitality setting that focuses on customer service. Operational stock room experience will also be beneficial for this role.
High levels of enthusiasm and drive with strong interpersonal and communication skills are essential for this role, and ultimately, it will be your ability to quickly build rapport with customers and deliver exceptional customer service that will make you a success in this role.
What you can expect from us:
As well as all the core benefits, UK Retail colleagues also get the following:
* Excellent bonus scheme - bonuses are paid quarterly when your store hits target. Teamwork makes the dream work – and fills the pockets too!
* Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
* Cycle to work scheme, relocation packages to support career development, and season ticket loans for those based in London stores.
* Fun activities funded by each store to ensure parties, treats, social activities, and team building events happen regularly.
* The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service, and other training needs.
Who we are
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, should be able to own a Jermyn Street quality shirt.
At Charles Tyrwhitt, we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers, and giving back to charity to support those in need.
‘I am Proud and Free to be me!’
Tyrwhitteers are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging, and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.
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