Cumbria, Northumberland, Tyne and Wear (CNTW) NHS Foundation Trust
Would you like to be part of a team that works well together, always there to help each other? Would you like to work in a Trust rated outstanding from CQC?
If you answered yes, we would love to hear from you - come and join our team.
Applications are invited from friendly, caring, and compassionate individuals to work within the Community Acquired Brain Injury Service based at Monkwearmouth Hospital.
The Community Acquired Brain Injury Service (CABIS) - Gateshead, Sunderland, and South Tyneside provides specialist community rehabilitation services for people with mild, moderate, or complex acquired brain injury (ABI), facilitating individuals to access a range of services.
The service offers specialist multi-disciplinary neuro-rehabilitation care to individuals and their carers, addressing comprehensive needs for functional and emotional support, information and advice, practical help with vocational issues, housing, benefits, and care support needs.
The team works to facilitate early hospital discharge from local hospitals to appropriate settings for bespoke rehabilitation, as required. The role will initially be based at Monkwearmouth and Gateshead, later moving into accommodation based in South Tyneside.
Main Duties of the Job
The main duties of the role will be:
* Experience of working in a secretarial or administrator role.
* Fast, accurate typing and note-taking skills.
* Excellent interpersonal communication skills, both written and verbal.
* A good understanding of patient information systems would be beneficial; however, training will be provided.
* Good working knowledge of Microsoft Office packages.
Day-to-day duties will include:
* The provision of named admin support and diary management to identified members of the clinical team.
* Audio typing/formatting assessments, letters, and medical reports from the central inbox.
* Preparation and taking notes of meetings.
* Processing referrals, discharges, and confidential patient information within the RiO electronic system.
* Handling petty cash in line with Trust policies.
* Supporting the day-to-day running of the admin office.
* Some occasional off-site travel is required for training and development purposes.
The post holder will also undertake additional duties such as ordering supplies, requesting repairs, and updating rotas and duty sheets. This list is not exhaustive.
About Us
We aim to attract and retain a diverse, talented, and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return, we can offer a dynamic working environment in which to build a career.
Job Responsibilities
Please find attached job description for full details.
We welcome your application.
Person Specification
Experience
* Experience of using Microsoft Packages and patient information systems (e.g., RiO)
* Recent (2 years) secretarial or clerical experience
* Evidence of experience and understanding of working in an area with confidential and sensitive material.
* Dealing with high volume calls
* Audio typing skills and experience
Skills and Knowledge
* Excellent interpersonal skills, both written and verbal
* Evidence of independent working
* Processing petty cash ideally within an NHS organisation
Qualifications
* General level of education including a pass in Maths and English
* Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) e.g., NVQ Level 3 in Business Administration (or equivalent)
* Word-processing skills at Level 3 (OCR/RSA Level 3 or the equivalent) qualification(s) in a relevant subject, plus relevant experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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