Advert
Casual Customer Service Advisor
Location: Annandale & Eskdale, Stewartry, Dumfries, Upper Nithsdale and/or Wigtown
Salary: £13.26 per hour
Are you energetic, enthusiastic and committed to delivering excellent customer service?
These roles are based within Customer Services Centres which bring together Libraries, Local Studies & Archives, Registration, and face to face Customer Services.
These are casual posts supporting the wider Customer Services Team with the opportunity to work across a number of our sites supporting local communities.
In a typical day, the service can go from registering a marriage, delivering BookBug sessions, to giving out food parcels and library books.
If you love variety in your day and flexibility in your working hours, we want to hear from you.
Ideally, you'll have excellent communication and interpersonal skills and be able to deal with customer enquiries sensitively.
Minimum Requirements:
1. At least six months experience working face to face with customers.
2. Clear commitment to customer service excellence.
3. Current driving licence (consideration for alternative transport will be given for candidates with disabilities).
In return, we'll provide you with all necessary training to fulfil the role and an opportunity to make a difference in our local communities.
This post is subject to a Baseline Personnel Security Standards check, including candidate vetting through Disclosure Scotland.
For further information please contact:
Ewan McIntyre, Resource Team Leader Communities
Phone: 030 33 33 3004
Email: ewan.mcintyre@dumgal.gov.uk
or
Pamela Stuart, Registration Development Team Leader
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