Role Responsibility
We are passionate about celebrating our customers’ life moments and are looking for a Sales Assistant to join our successful Card Factory team to help fulfill this mission.
The environment is fast-paced, with high standards that we pride ourselves on. In our busy stores, you will manage multiple customers, operate tills, and juggle various tasks. Don't worry, you'll have fun and learn why a little bit of madness is part of our charm!
* Provide excellent customer service to help customers celebrate their life’s moments.
* Process sales efficiently, accurately, and with upselling on till products.
* Price and merchandise stock and products correctly.
* Assist with unloading deliveries and stock management.
* Participate in stock takes, which may require working outside normal hours.
Previous retail experience is not necessary; we value personality and a passion for customer service above all.
We support work/life balance—please specify your available working hours in the application form.
The Ideal Candidate
Are we right for you? We are Grafters at Card Factory—working hard to meet our customers’ needs. We understand the importance of work-life balance and offer flexible arrangements where possible.
Are you right for us?
The role requires someone who enjoys being busy, can multitask, and embraces change. Most importantly, you’ll be customer-focused and bring your best to the team!
Package and About the Company
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy aiming to become a true Omni-channel retailer, investing heavily in our colleagues and creating growth opportunities.
We offer benefits supporting your physical, mental, and financial well-being, including:
* 25% colleague discount in-store and online
* Financial wellbeing support, education tools, and salary advances
* Seasonal incentive schemes
* Retail management apprenticeships and learning networks
* Discounts at hundreds of UK retailers
* Employee Assistance Programme for mental, physical, and financial support
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