Role: Service Desk Engineer - Windows 11
Location: Hybrid - Office across different locations (South East England, Midlands, Manchester, York & Glasgow)
Start Date: 1st of April
Salary: FTE contract £35k per year
Contract Length: 6 Months initially
Description:
I'm looking for 7x FTE Service Desk Engineers to work for a well-known UK brand. The position requires someone with a previous Service Desk background and good Windows 11 experience.
You will need to have 1-2 years minimum Service Desk experience and be accessible to travel to one of a number of different location options across the UK.
Key Requirements:
1. Windows 11 (Must have)
2. Proven experience in a technology service desk or support role, providing second-line technical assistance to end-users. Coding and scripting would be a bonus!
3. Strong understanding of service management principles and ITIL framework.
4. A passion for delivering outstanding customer service and exceeding expectations.
5. Accessible to South East England, Manchester, York or Scotland.
6. Experience taking high volume phone calls.
7. Excellent communication skills.
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