Employer: Wirral University Teaching Hospital NHS Foundation Trust
Employer type: NHS
Site: Arrowe Park Hospital
Town: Wirral
Salary: £37,338 - £44,962 per annum
Salary period: Yearly
Closing: 04/12/2024 23:59
Business Partner - Quality Governance
Band 6
Job overview
An exciting opportunity has arisen for a motivated individual to join the Surgery Division’s Governance Team at Wirral University Teaching Hospital NHS Foundation Trust. The Division is looking to recruit an experienced, motivated and independently minded Quality Governance Business Partner to support the Quality Governance Senior Business Partner in the delivery of governance across all aspects of patient safety, risk management, audit and effectiveness and regulatory compliance.
Main duties of the job
The post holder will work closely with the Quality Governance Senior Business Partner, promoting and facilitating quality governance within the Division. Applicants should have a good understanding and knowledge of the Governance agenda across the NHS.
Reporting to the Quality Governance Senior Business Partner, the post holder will have responsibility for supporting all aspects of governance across the Division, including incident and complaint management, risk, and clinical audit and effectiveness processes.
The post holder will have good analytical skills as well as excellent written and verbal communication skills. Candidates should have skills and experience of key governance and assurance principles. This role also requires individuals with excellent organisational skills and the ability to manage their own workload without supervision within a busy environment.
Detailed job description and main responsibilities
1. Lead the effective implementation of the Trust’s incident management and patient safety incident policies across the division of responsibility.
2. Responsibility to escalate aspects of noncompliance with policy to divisional leadership.
3. Support staff in aligned services to report all new incidents and assign an investigator in a timely manner. Support accurate scoring of risks and incidents and planning suitable actions to address recurring issues.
4. Provide expert advice and challenge to ensure that incidents are appropriately investigated and that areas for improvement are identified; with robust action plans in place to reduce the likelihood of recurrence.
5. Support patient safety investigations through all learning processes agreed by the Senior Business Partner.
6. Support Divisional staff to undertake immediate case reviews of patient safety incidents leading to (or potentially leading to) significant harm or significant learning, providing advice and solving problems or queries, and chasing progress to ensure they are ready for presentation at the Directorate and Divisional quality meetings.
7. Support the collation of evidence that complete action plans.
8. Support the implementation of trust governance processes within the directorate and division.
9. Plan, deliver and facilitate improvement events and opportunities for experiential learning.
Person specification
Qualifications, Specific Experience & Training
* Experience of the Ulysses System or equivalent risk management system
* Experience of working in partnership with senior clinical, executive and managerial colleagues, with a proven ability to influence and change these groups
* Clinical/Quality Governance experience within a complex environment
* Adverse incident reporting including data capture, trend analysis and identification of system/process changes to reduce risk
* Experience of working in a complex changing environment and the ability to prioritise
* Knowledge of clinical audit and quality improvement techniques
* Qualification in Risk Management
Knowledge and Skills
* Knowledge and experience of improving patient safety
* Highly developed oral, written, presentation and leadership skills, with the ability to develop, communicate and gain ownership for a clear vision and direction
* Advanced computer skills (Word, Excel, PowerPoint, Access)
* Good understanding of acute NHS business and knowledge of recent policy developments including across the wider system
* Understanding of CQC and quality standards
* Evidence of advanced risk management knowledge including: latest guidance and best practice on Risk Management
* Demonstrable experience of developing, supporting and motivating individuals and a team in a similar working environment
Personal Attributes
* Evidence of the ability to advise and influence senior managers and clinicians in relation to risk management, patient safety and quality improvement
* Able to analyse and make judgements to resolve problems
* Able to stimulate and support an open and inclusive working environment where integrity and respect are evident and highly valued
* Excellent project management skills, managing outcomes and delivering to deadlines without compromising performance across a multidisciplinary team
* Able to multi-task whilst maintaining high levels of attention to detail and project progression management
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