Role: European Road Freight Supervisor
Location: Birmingham, West Midlands
Salary: £35,000 - £45,000 DOE + bonuses & benefits
Duties:
* Looking after a team and ensuring the team achieves productivity and profitability targets.
* Understand the basics of operational systems.
* Share feedback on market trends in European road freight.
* Handle quotations and bookings, and input data for European road freight shipments.
* Collaborate with the European Express team to provide the right level of service for customers.
* Handling quotations and pricing requests for sales team.
* Monitoring live shipments and maintain high customer service standards with clients and suppliers.
* Identify sales opportunities with existing customers and win business
* Log quotes and follow up to convert them into shipments.
* Work with the customs team to prepare necessary documents for European road freight.
* Actively communicate with customers, agents, and suppliers.
* Build and maintain strong relationships with suppliers/hauliers to get the best rates and service.
* Join sales and departmental team meetings regularly.
* Support marketing activities like emails, mailshots, and calls. When possible, contact existing customers to check for European road freight needs and cross-sell other services (e.g., Sea and Air, European Express, UK, Customs).
If you have the right skillset and experience for this excellent role, apply today!