Job Title: Senior Compliance Officer
Contract Type: Permanent
Salary: £42,432.69 (£46,737.4 is achieved after 12 months successful performance in the role)
Working Hours: Full Time – 35 Hours
Working Pattern: Monday to Friday
Location: Liverpool / Hybrid
The difference you will make as a Senior Compliance Officer
You will monitor the delivery of the Mechanical and Electrical Systems function including the management of relevant contracts, ensuring full compliance with all statutory and regulatory requirements, including the implementation of an effective risk management approach to compliance within the Group.
About you
We are looking for someone with:
* In depth knowledge of Mechanical and Electrical Systems within Social Housing, including government and industry guidance, British standards and building regulations, IEE Wiring Regulations Guidance Note 3 and The Lifting Operations and Lifting Equipment Regulations 1998.
* Proven track record of managing and delivering effective servicing and maintenance contracts to a large and diverse portfolio of mix tenure properties.
* Effective contract management skills including managing service and maintenance contracts.
* Clear understanding of risk management and compliance.
Role Profile
* Support the Compliance Manager in the development, implementation and review of the Compliance Management model and Mechanical and Electrical Systems policies, procedures and guidance on behalf of the Group, including the provision of training for colleagues, taking into account up to date legislation, amendments to codes of practice, health and safety requirements and industry best practice.
* Support the Compliance manager in their role as the Group’s lead advisor for Mechanical and Electrical Systems, providing advice and expertise across all services for the lifecycle of buildings including acquisition, design and build, occupation, refurbishment, demolition and disposal.
* Support the Compliance Manager in the scoping, specifying, mobilisation and implementation of all relevant statutory Mechanical and Electrical Systems compliance contracts.
* Effectively monitor and report on Mechanical and Electrical Systems compliance contracts, implementing the appropriate performance framework for each contract including service level agreements and key performance indicators.
* Ensure the integrity and quality of data retained in relation to relevant contracts, to ensure compliance with procurement protocols and to enable cyclical and ad hoc analysis to be carried out.
* Analyse, assess and interpret Mechanical and Electrical Systems Risk Assessment recommendations for high level risks across the Group.
* Plan, schedule and oversee the effective and timely programme of Mechanical and Electrical Systems inspections, servicing, repairs and risk mitigation activity on behalf of the Group.
* Commission work from both internal colleagues and external contractors as appropriate, effectively monitoring and ensuring all work orders are progressed to completion.
* Manage internal and external stakeholders effectively, including colleagues and third-party suppliers.
* Contribute to the development and monitoring of relevant budgets, authorising low value payments as required.
* Maintain accurate Mechanical and Electrical compliance records using appropriate systems.
* Provide clear, supportive and accurate advice to a range of stakeholders including colleagues.
* Ensure internal business processes are followed in line with the Group’s policy, procedures and statutory requirements.
* Contribute to the continuous improvement of processes and procedures.
* Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the service.
* Ensure that all data protection requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
* Ensure that health and safety requirements are met in accordance with the Group’s policy, procedures and statutory requirements.
Person specification
Knowledge, Skills and Experience
Essential
* In depth knowledge of Mechanical and Electrical Systems within Social Housing.
* Proven track record of managing and delivering effective servicing and maintenance contracts.
* Effective contract management skills.
* Clear understanding of risk management and compliance.
* Experience of successfully managing budgets in line with agreed financial protocols.
* Evidence of using sound judgement when making effective decisions.
* Effective stakeholder management.
* Customer focused with excellent written and verbal communication skills.
* Results driven with strong analytical skills.
* Commercially aware with a focus on continuous improvement.
* Excellent team player who can work flexibly to meet business requirements.
* Proficient in the use of Microsoft Office.
Desirable
* Experience of successfully undertaking the role of organisational lead for compliance with legislative, regulatory or governance requirements.
* Knowledge of Compliance Information and Communications Technology (ICT) systems.
* Additional relevant qualification i.e. VRQ Level 2/4 Electrical Safety Awareness in Social Housing.
* Relevant building, maintenance, compliance or facilities management qualification.
* Professional membership of a relevant construction industry body.
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