Learner Services Manager Job Description Job Title: Learner Services Manager Location: Birmingham, West Midlands, United Kingdom Salary: £29,014 to £32,668 per Annum Employment Type: Full-time, Permanent About Us: Access Education Group is a leading educational institution dedicated to providing high-quality learning experiences to our students. We are currently seeking a dedicated and experienced Learner Services Manager to join our team in Birmingham. Role Overview: The Learner Services Manager plays a crucial role in ensuring the overall success and well-being of our students. This position requires a candidate who is passionate about education and has excellent communication and organizational skills. Key Responsibilities: Manage a team of learner services staff to deliver exceptional support to students Develop and implement strategies to enhance the student experience and promote student success Coordinate student enrolment, induction, and ongoing support services Collaborate with academic staff to address student needs and concerns effectively Monitor and evaluate learner services programs to ensure effectiveness and compliance with regulations Provide leadership and guidance on student welfare and safeguarding issues Qualifications and Skills: A relevant degree in Education, Social Sciences, or related field Previous experience in student services or a similar role within the education sector Demonstrated leadership abilities and team management skills Excellent communication, interpersonal, and problem-solving skills Strong understanding of student welfare and safeguarding practices Ability to work effectively in a fast-paced and dynamic environment Benefits: Competitive salary within the range of £29,014 to £32,668 per Annum Pension scheme Healthcare benefits Professional development opportunities Friendly and supportive work environment If you are passionate about making a positive impact on students' lives and possess the necessary skills and qualifications, we would love to hear from you. Apply now to join our team as a Learner Services Manager and help shape the future of education