Im working with a leading property consultancy with over a century of experience in the UK real estate market. Renowned for providing high-quality service, the firm specializes in residential and commercial property management, offering expertise in leasehold management, property development, and investment advisory. With a reputation for innovation and client-focused solutions, they continue to set the benchmark for excellence in property services. As part of their ongoing commitment to delivering exceptional property management services, Im seeking a Senior Block Manager to oversee and elevate their residential property management division. Key Responsibilities: Strategic Portfolio Oversight : Manage a high-value portfolio of residential and mixed-use developments. Ensure properties comply with lease agreements and all relevant regulations through proactive management. Oversee complex portfolios, including new developments and heritage buildings. Team Leadership : Supervise and mentor junior block managers and administrative staff. Provide guidance on complex leasehold matters, enhancing team performance and knowledge. Financial and Budgetary Management : Prepare, review, and monitor annual service charge budgets for multiple properties. Oversee financial reports and collaborate with the finance team on arrears management. Stakeholder and Client Relations : Act as a trusted advisor to freeholders, leaseholders, and residents' associations. Develop and maintain strong client relationships, delivering tailored management solutions. Regulatory Compliance : Lead compliance initiatives, ensuring adherence to fire safety, health and safety, and leasehold legislation. Conduct regular property audits and manage risks effectively. Contractor Management and Procurement : Source, negotiate, and manage contracts for property maintenance and large-scale refurbishments. Oversee major works projects under Section 20, ensuring timely and cost-effective completion. Qualifications: RICS, IRPM, or ARMA accreditation is essential. Minimum 3 years of experience in block management, with a proven track record in a senior capacity. In-depth knowledge of leasehold management, service charges, and Section 20 consultation processes. Key Skills: Leadership : Ability to manage teams and inspire confidence in clients and colleagues. Expert Communication : Skilled at managing complex client interactions and resolving disputes diplomatically. Analytical Thinking : Strategic approach to portfolio management and financial planning. Technical Knowledge : Proficient with property management software and regulatory compliance tools. Salary and Benefits: Competitive senior-level salary based on experience. Generous benefits, including pension contributions, private healthcare, and professional development support. Holiday package: plus public holidays and additional time off during the Christmas period.