We have been named a Top 10 “Most Loved Workplace” for the second year running! At Metro Bank, people come first – our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
What you will do:
1. Attend meetings with Business Development Directors (BDDs) to understand and learn about new business, whilst also supporting them progressing opportunities through the pipeline.
2. Provide back office support to the BDDs on opportunities you haven’t visited, including tasks such as: reviewing searches for any credit or business risk (including financial crime), completing CRGA, completing the CRA tool.
3. Review and analyse the financial statements.
4. Be responsible for the take on process following successful credit sanction through to completion, including completion of the Take on Checklist (TOCL), interacting with any outgoing invoice financier and scheduling the transfer, updating the pipeline and liaising with relevant stakeholders.
5. Assist Relationship Managers and Directors (RMs and RDs) with annual reviews.
6. Be involved in the management of Experian alerts, processing of conditions subsequent and the monitoring of schedules and ongoing conditions relating to existing customers.
7. Support RMs with the ongoing completion of CRGA and assist them with the ODD and EDD.
8. Help to investigate and resolve EODs for both BDDs and RMs.
9. Develop and maintain relationships with key stakeholders internally, such as credit, the business development team, the relationship management team, the senior leadership team and the business support team.
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
What you will need:
1. You will have undertaken various administrative roles where you have dealt with high volumes of work and needed to manage work loads.
2. You will have some experience with generating invoice finance leads or working in an invoice finance business in credit control or support function.
3. You will be amazing at building relationships with a wide range of stakeholders at various levels.
4. It goes without saying that amazing customer service skills are a must as you will be interacting with our customers.
5. You will have a strong eye for detail, specifically when it comes to data protection and AML regulation.
6. Strong diary management is essential.
7. Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.
Our promise to you…
1. We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
2. We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!
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