Job summary We are recruiting Nursing Assistants for our service across all of Secure Services. This is the perfect opportunity for those who have experience of working within a mental health setting and wantto expand on their skills by working for a service that providesforensic and secure mental health services. We are one of only three Trusts in the country to provide high secure services, with our catchment area covering Wales and the North West and West Midlands of England. Main duties of the job To carry out assigned duties, involving direct care and observation of service users under the guidance and indirect supervision of qualified staff. To report to the qualified staff any observations made whilst providing care to service users activities and leisure, providing details of mental state and risk factors. To work with service users on an individual and group basis as outlined in the care plan and as directed by the appropriate named lead professional. About us Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Flexible working requests will be considered for all roles. Date posted 09 April 2025 Pay scheme Agenda for change Band Band 3 Salary £24,625 to £25,674 a year Per Annum Pro Rata Contract Permanent Working pattern Full-time, Part-time Reference number 350-MHC6286359-A-E Job locations Hollins Park Liverpool/Warrington WA2 8WA Job description Job responsibilities 1. To coordinate the assessment and delivery of a planned programme of care with guidanceand indirect supervision from a qualified practitioner and to contribute to formal assessmentand delivery of an individuals plan of care.2. To assist with activities of daily living, social, recreational and occupational activities asagreed in the service user care plan.3. To report general observations and provide feedback to a qualified practitioner both verballyand in written formats, if required. This should include any concerns arising from the serviceuser physical or mental health.4. To contribute to effective running of the service by providing and receiving informationto/from other departments or services. Ensure this information is provided in the mosteffective way i.e. telephone, fax or in writing.5. To assist service users with self-administration of oral medication and ensure any concerns /issues about medication are reported back to a qualified practitioner.6. To use a variety of verbal and non-verbal skills to overcome communication barrierspresented by service users due to their mental health needs.7. To contribute to maintaining a safe environment for service user in the community (whereappropriate).8. To carry out specific duties that contributes to the assessment of service users as requestedby a qualified practitioner.9. To develop and maintain links with other agencies and services, both statutory andvoluntary (where appropriate).10. To use skills and techniques, to de-escalate situations where service users become physicallyor verbally aggressive.11. To carry out observations and inform the Registered Nurse of any concerns. e.g.temperature, pulse, respiration, blood pressure, diet and fluid intake, weight as requestedby a qualified practitioner.12. To contribute to the development of risk management plans for service users by reporting,to the qualified practitioner any issues or concerns regarding service users behaviour /action towards themselves or others.13. Respond to the changing needs of service users.14. Control the assessments of implemented individual service users care plans.15. To undertake and understand the support of observations as per policy tbc (Levels 1- 4) Job description Job responsibilities 1. To coordinate the assessment and delivery of a planned programme of care with guidanceand indirect supervision from a qualified practitioner and to contribute to formal assessmentand delivery of an individuals plan of care.2. To assist with activities of daily living, social, recreational and occupational activities asagreed in the service user care plan.3. To report general observations and provide feedback to a qualified practitioner both verballyand in written formats, if required. This should include any concerns arising from the serviceuser physical or mental health.4. To contribute to effective running of the service by providing and receiving informationto/from other departments or services. Ensure this information is provided in the mosteffective way i.e. telephone, fax or in writing.5. To assist service users with self-administration of oral medication and ensure any concerns /issues about medication are reported back to a qualified practitioner.6. To use a variety of verbal and non-verbal skills to overcome communication barrierspresented by service users due to their mental health needs.7. To contribute to maintaining a safe environment for service user in the community (whereappropriate).8. To carry out specific duties that contributes to the assessment of service users as requestedby a qualified practitioner.9. To develop and maintain links with other agencies and services, both statutory andvoluntary (where appropriate).10. To use skills and techniques, to de-escalate situations where service users become physicallyor verbally aggressive.11. To carry out observations and inform the Registered Nurse of any concerns. e.g.temperature, pulse, respiration, blood pressure, diet and fluid intake, weight as requestedby a qualified practitioner.12. To contribute to the development of risk management plans for service users by reporting,to the qualified practitioner any issues or concerns regarding service users behaviour /action towards themselves or others.13. Respond to the changing needs of service users.14. Control the assessments of implemented individual service users care plans.15. To undertake and understand the support of observations as per policy tbc (Levels 1- 4) Person Specification Qualifications Essential Health and Social Care Level 2 accredited qualification Desirable Phlebotomy trained Physical Health competency basic passport MEWS Level 2 Smoking Cessation Care Certificate KNOWLEDGE/EXPERIENCE: Essential Able to communicate effectively Understanding of issues of confidentiality Ability to work as a member of a team Ability to demonstrate a non-judgemental attitude Ability to work on own initiative under the supervision of a qualified practitioner Willing to work towards Level 3 Health Care Experience working in a care setting Desirable Good standard of education Qualification in craft, domestic skills, leisure or health equivalent to City & Guild Part 1, or 2 year experience working in a health setting. Experience of individuals with mental health problems or personal lived experience of mental health problems VALUES Essential Continuous Improvement Accountability Respect Enthusiasm Support Skills Essential Ability to provide support and guidance to junior staff Person Specification Qualifications Essential Health and Social Care Level 2 accredited qualification Desirable Phlebotomy trained Physical Health competency basic passport MEWS Level 2 Smoking Cessation Care Certificate KNOWLEDGE/EXPERIENCE: Essential Able to communicate effectively Understanding of issues of confidentiality Ability to work as a member of a team Ability to demonstrate a non-judgemental attitude Ability to work on own initiative under the supervision of a qualified practitioner Willing to work towards Level 3 Health Care Experience working in a care setting Desirable Good standard of education Qualification in craft, domestic skills, leisure or health equivalent to City & Guild Part 1, or 2 year experience working in a health setting. Experience of individuals with mental health problems or personal lived experience of mental health problems VALUES Essential Continuous Improvement Accountability Respect Enthusiasm Support Skills Essential Ability to provide support and guidance to junior staff Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Mersey Care NHS Foundation Trust Address Hollins Park Liverpool/Warrington WA2 8WA Employer's website https://www.merseycare.nhs.uk/ (Opens in a new tab)