Posturite have developed long-standing relationships with many FTSE client and government bodies as the leading UK provider of ergonomic services. With a turnover in excess of £40m there is a need to engage with these clients regarding unpaid invoices due to client oversight or errors on the invoices raised. As the business has been growing we are looking to expand our team to add resource, joining a team of 5 Credit Control Assistants to chase debt owed and solve any invoice queries. ?Key Responsibilities: Call companies to make them aware of the outstanding debt & chase for payment Take phone calls for credit control queries Resolve any hardcopy queries that come in via post Efficiently rectify any possible duplications by liaising with customer services to keep duplications down to a minimum & investigating efficiently Sending copy invoices as requested. Amending invoices that may detail the incorrect information Tackling old debt (3 month ) to try & resolve any ongoing problems that had delayed payment up until now Sending out statements at the beginning of each month To ensure that all overdue debt (especially 90 day) is kept as low as possible To ensure that customers queries are dealt with in a polite & efficient manner Maintain monthly meetings with Sales Account Managers to keep good communication to gain an understanding of the account/overdue invoices ensure the correct debt collection letters are sent out. To ensure thepayments are input and reconciled daily on to the company accounting system, Microsoft Navision, by obtaining details & ensuring the figures match our daily banking report Allocate payments to the correct and appropriate accounts Follow policies and procedures consistently and diligently, reporting any breach to your team leader What you'll bring: A Team Player focussed on providing the best outcomes for all clients Close attention to detail Accurate and fast keyboard skills Excellent verbal and written communication skills Methodical approach resulting in minimal errors Strong organisation skills Ability to use own Initiative Excellent time management skills Complete daily / weekly management tasks A desire to provide a quick resolution to any outstanding issues Essential Skills: Highly Competent in using Microsoft Office 365 Previous experience of working within a credit control environment Strong Excel and analytical skills Knowledge of Credit Hound of similar system Experience of chasing for debit on email and over the phone