As an Academy Player Support Officer, you will provide a holistic approach to personal development, supporting players in managing their wellbeing, transitions, and overall journey with the Club. You will work collaboratively with key stakeholders across the Academy to ensure every player is given the best possible care and support. You will be a proactive and innovative thinker with the ability to build strong relationships, whilst being resilient and delivering to the highest standards in a fast paced environment. Key Responsibilities : Support the Head of Academy Player Support in developing and implementing the Academy’s Player Support strategy. Monitor the wellbeing of Academy players, ensuring their mental and emotional welfare is a priority. Provide ongoing support through various transitions, such as recruitment, onboarding, education, injury management, and career progression. Engage with players and their families to ensure tailored support is provided throughout their Academy journey. Collaborate with the Education, Safeguarding, Psychology, and Player Support multidisciplinary team to provide comprehensive care. Lead and support the Induction, Transition, and Exit strategy, and support players on loan. Promote safeguarding and welfare initiatives, working closely with the Academy Safeguarding team. Oversee Parent and Player voice initiatives, ensuring players and parents have a say in their experience at the Academy. Be a visible and approachable presence for both players and parents. About The Candidate Essential Requirements : GCSE qualifications (Grades 9-4 or A-C). Valid Driving Licence. Experience of engagement and co-production work with children, young people, and parents. Commitment to player support, health, and wellbeing. Strong IT skills with the ability to prepare reports and interpret data. Excellent verbal and written communication skills. Ability to manage time effectively and work under pressure. Desirable Requirements : Experience working in an elite sporting environment or at a Football Academy. Qualifications in psychology, education, or social care. FA Safeguarding qualification. Ability to manage emotional states and demonstrate resilience in a pressurised environment. About The Club Terms of Appointment : 37.5 hours per week including evenings and weekends, with flexibility to suit the needs of the business. Competitive salary and benefits, including a pension scheme and life assurance. Successful applicants will be required to undergo a DBS check. Birmingham City FC are committed to creating a diverse and inclusive environment where all employees are valued and treated with respect. We encourage applications from all backgrounds and aim to ensure equal opportunities for everyone in our recruitment process. We are committed to safeguarding and the welfare of children.