Duties include: Attracting new business and increasing market share Conduct Market appraisals and negotiate competitive fees Setting up properties to be marketed Developing relationships with existing and new landlords Working as part of a team and liaising with all departments - Property Management, renewals and accounts Serving Section 21s When tenants serve notice, notifying the Landlord and property management. Negotiating new fees and putting the property back on the market Responding to telephone and website leads for new business Use Rightmove and Zoopla back office to analyse and monitor performance Attend networking events (when possible) Working with accounts to facilitate rent relief or chase outstanding rent Liaising with Solicitors for advice Communicating with Goodlord, CRM system and website provider to get the best out of the service Updating internal documents Keeping up to date with the latest changes in legislation Leading the weekly office meeting Overseeing negotiators, training and assisting in the efficient progression of agreed deals Opportunities available for advancement and increased salary based on performance and certifications Must Have: 2 or more years’ experience as a Letting Negotiator We would expect ARLA qualified Level 2 at least or equivalent (opportunities to be more qualified will be encouraged) Must be Car owner with clean driving licence Warm and friendly personality, energetic, positive, helpful, organised and will go above and beyond Must be polite and well-presented with good telephone manner Someone flexible who can slot nicely into existing team Someone who can think on their feet and not fluster easily Must have great attention to detail and take pride in their work Highly organised and able to prioritise workload