Trowers & Hamlins is a City-led, international and national law firm with over 180 partners and 1000 staff, with offices across the UK, Middle East and Far East. Our global footprint is further enhanced by our strategic partnership with Interlaw which facilitates our management of multi-jurisdictional matters. We have leading practices in Corporate, Litigation, Tax, Banking and Finance, Real Estate and Private Wealth.
We've always been proud of our natural commitment to equity, diversity and inclusion and value the variety of our partnership. We are different and we believe it is our people that make us unique. Our strategic direction is shaped by a desire to grow our business in a responsible and sustainable way, guided by the principles of ESG.
Are you ready to make a significant impact as a Legal Operations Analyst? At Trowers & Hamlins, we are seeking a dedicated professional to enhance the efficiency of our legal service delivery through process optimisation and legal technology application. We are open to candidates who are based in and around our Birmingham or Manchester Office locations.
* Work with a steering UK-based international law firm.
* Opportunity to drive significant improvements in legal service delivery.
* Work with a dynamic team of legal professionals and technologists.
The Role
As a Legal Operations Analyst, you'll be at the heart of our efforts to streamline legal processes.
* Collaborate with lawyers to map workflows, identify bottlenecks, and improve legal service delivery.
* Develop and implement efficient processes to boost service quality.
* Recommend best practices for enhancing team workflows and client engagement.
* Work with our Senior Product Manager and Legal Technologists to evaluate and recommend legal tech solutions.
* Ensure smooth tech integration into workflows, maximising its potential.
* Analyse management information to assess legal tech performance and present insights to stakeholders.
* Act as a liaison between legal teams, technologists, and business stakeholders.
* Support training and change management for new tools and processes.
The Candidate
For the Legal Operations Analyst role, we're looking for someone who can bring their expertise to our team.
* At least 12 months of experience in a process improvement role.
* Exceptional analytical and organisational skills with a proactive problem-solving approach.
* A background working in workflow mapping and data analysis.
* Excellent communication skills to engage with stakeholders at all levels.
* Certification in Lean Six Sigma or similar methodologies is a plus.
* Familiarity with tools like Power BI, Tableau, or other data visualisation tools is desirable.
If you're ready to take on the opportunity of improving legal service delivery as a Legal Operations Analyst, we want to hear from you! Join us at Trowers & Hamlins and be part of a team that values innovation and efficiency.
Our benefits include an annual bonus scheme, GPP Pension Scheme with Aviva, and Private Medical Insurance (currently with Vitality Health) after 6 months of employment, which includes discounted gym memberships, free cinema tickets, health assessments, and much more.
Trowers & Hamlins is an equal opportunities employer and values equity, diversity and inclusion. All applications will be considered on merit and the applicant's suitability to meet the requirements of the role, treated equally irrespective of ethnicity, gender (including trans and non-binary), race, disability, religion, and sexual orientation.
If you require any further information on any of our vacancies or would like to discuss any adjustments or additional support that you might need during the recruitment process or after the offer stage, please feel free to contact our recruitment team at recruit@trowers.com.
As part of our firm recruitment policy, our candidates are subject to employment screening background checks, which include personal details, education and employment history, professional qualifications, and credit and criminal checks as appropriate.
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