Are you a proactive leader with a passion for safety, fitness, and customer service? Exmouth Leisure Centre is looking for a Lifeguard Team Leader to join our team and contribute to our mission of providing a top-notch experience for all members and visitors. Our facility includes a 25-metre swimming pool, modern gym, and an exciting climbing wall, attracting a vibrant community of fitness enthusiasts.
About the Role
As a Lifeguard Supervisor, you’ll be essential in maintaining the highest standards of safety, cleanliness, and customer satisfaction. Working closely with our Duty Manager, you’ll lead and support the lifeguard team, providing guidance and oversight to ensure seamless daily operations. This role is a fantastic opportunity for those looking to step into a leadership position with future management potential.
Key Responsibilities
1. Team Leadership: Assist in recruitment, training, and rota management for the lifeguard team, while acting as a vital line of communication between lifeguards and management.
2. Daily Supervision: Oversee lifeguard rotations and supervise the pool, gym, and climbing wall areas according to strict safety protocols.
3. Customer Interaction: Handle customer inquiries with professionalism and support, ensuring a welcoming and safe environment for all members.
4. Facility Maintenance: Conduct daily inspections, water testing, and assist with light maintenance to uphold facility standards.
5. Health & Safety Compliance: Lead by example in first aid, emergency response, and Skillgate training compliance.
6. Management Support: Step into a supervisory role during Duty Manager absences and assist with team meetings, updates, and casual staff check-ins.
Essential Skills & Qualifications
1. Current RLSS National Pool Lifeguard Qualification (or commitment to obtaining it upon starting)
2. First Aid Certification: Up-to-date first aid training, including CPR proficiency
3. Strong Communication Skills: Experience in customer service and team leadership roles
4. Organisational Abilities: Demonstrated skill in scheduling, record-keeping, and adherence to safety protocols
5. 2+ Years in the Leisure Industry: Familiarity with the daily operational needs of a leisure or fitness facility
6. IT Competency: Basic computer skills for compliance and scheduling tasks
Desirable Skills & Experience
1. Supervisory Experience: Previous leadership experience in a leisure, fitness, or service role
2. Pool Plant Operator Qualification: Understanding of pool maintenance and water testing (preferred but not essential)
What We Offer
1. Competitive Salary: Recognising your skills and experience
2. Career Progression: A pathway to management roles with ongoing training and development
3. Flexible Working Hours: Shift patterns that support a positive work-life balance
4. Supportive Team Environment: Work in a collaborative, team-focused environment where your input and growth are valued
5. Facility Access: Complimentary access to our gym, pool, and climbing wall
Team benefits:
1. Up to 30 Days Annual Leave PLUS Bank Holidays (pro rata)
2. Enhanced Sickness Pay Scheme (after probationary period) 5 weeks full pay- 5 weeks half pay increasing with service to a maximum 13 weeks’ full pay
3. Free Gym, Swim & Group Exercise Membership (worth £419.50)
4. Staff Perks Discount Card - Up to 20% off at food outlets and lots of other LED Benefits
5. My Staff Shop Employee Benefit Scheme – Save money on your shopping, Savings or Mortgages
6. Free Bowling for Team Member & their household at Ocean
7. Free Soft Play for dependents of Team Members at Ocean
8. Employee Assistance Programme & Counselling
9. Personal development training
10. Flexible Working
11. Pension Scheme
12. Voluntary Health Cash Plan
13. Above & Beyond Award Scheme
We embrace diversity and encourage applications from all members of our community. Your ability to excel in this role is what matters most to us. Join our team and be part of something brilliant. Apply today!
Job Types: Full-time, Permanent
Pay: From £23,902.00 per year
Schedule:
1. 8 hour shift
2. Day shift
3. Monday to Friday
4. Weekend availability
Licence/Certification:
1. NPLQ (preferred)
Work Location: In person
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