Contract : Full time
Customer Service Advisor required in Brentwood!!!
Our client based in Brentwood, requires Customer Service Advisor on a temp to perm basis.
Key Responsibilities/Job role:
Customer Support
* Answering customer queries via email, phone, and live chat. Helping with basic issues like tracking orders and answering product questions.
Order Processing
* Carrying out all admin involved with processing orders and making sure they’re dispatched on time.
* Helping to manage returns, refunds, and exchanges.
E-commerce Assistance
* Updating product listings, including descriptions and photos (full training will be provided)
* Keeping an eye on stock levels and flagging when things are running low.
General Admin
* Supporting the team with basic office tasks and helping keep things organised.
Note: This is a full-time, office-based role, so you’ll need to be able to commute to the clients Essex office. would most likely require to drive and have own transport due to rural location.
Shifts: Monday to Friday = 08:00 - 16:30 (Includes a 30 min break)
Pay Rate: £12.00 per hour
Location: Brentwood
What the client is looking for in a candidate:
* A friendly, positive attitude – you must love helping people and problem solving
* Good communication skills, both written and verbal
* Basic computer skills (e.g., emails, typing, browsing) – we’ll teach you the rest of our clever software and systems!
* Organised and reliable with an eagerness to learn.
Other benefits of working for The Best Connection Group Ltd include:
* 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
* Online payslips
* Weekly pay
* Pension contribution
* On-going assignments
* Possible permanent opportunities following successful trial periods
If you are interested in the above customer service role, please click apply or contact The Chelmsford Office on 01245 349015.
Benefits
* 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
* Canteen
* Possible permanent position following a successful trial period
* Training Provided
Chelmsford
Brentwood, Essex
chelmsford@thebestconnection.co.uk
Call Tom or Ben on 01245 349015 to find out more information.