HR Responsibilities:
1. Provide first line HR advice to Service and Practice Managers.
2. Advise managers on the terms and conditions of employment and knowledge.
3. Support the implementation of learning and development with Service and Practice Managers.
4. Monitor and report on staff annual leave, sickness and other types of leave.
5. Provide administrative support including minute-taking for employee relations cases.
6. Support the Workforce Development Lead with complex employee relations casework.
7. Assist with development and review of HR policies and procedures.
8. Support change management processes.
Recruitment Responsibilities:
1. Provide an efficient, effective and customer focused recruitment service.
2. Manage the recruitment process from the point of advert to offer stage.
3. Complete pre-employment screening for all new starters including right to work, references and occupational health checks.
4. Monitor and report on recruitment activity.
5. Manage mandatory training requirements per role.
6. Carry out new starter inductions, ensuring all new starters have relevant IT set-ups.
7. Monitor staff appraisals and probationary reviews.
Other Duties:
1. Provide ad-hoc administrative support to the Chief Executive Officer including the collation of board papers, diary management and minute-taking at the board meeting.
2. Support the wider KGPC team with new projects.
Communications and Working Relationships:
Internal: Workforce Development Lead, Surbiton PCN Manager, Digital Transformation and Innovation Project Manager, Clinical Services Manager, Kingston Education Centre Manager, Sunray Practice Manager, Deputy Practice and Service Supervisor, Chief Executive Officer, Kingston Training Hub Manager, Staff across Sunray and KGPC head office.
External: Practices Managers across the borough of Kingston, ARRS staff employed across Surbiton PCNs, KGPC Board, South West London Training Hub, Kingston Hospital, Kingston ICB.
Health & Safety Factors:
* Working with people in distress who may pose risks to themselves or others.
* Working within the Companies Working Alone Policy.
* Daily use of a VDU.
* Responding to rapidly changing work environments.
* Assisting in dealing with challenging behavior.
* Prioritizing and managing demands from staff, managers, patients, and relatives.
General Duties:
* Undertake any other reasonable duty as requested by senior staff.
* Comply with all company policies, procedures, protocols, and guidelines.
* Demonstrate an understanding and commitment to the company’s values.
Information Technology:
Have a working knowledge of all software and hardware relevant to the clinical system.
Confidentiality:
Respect and protect the confidentiality of sensitive information related to patients, staff, and the company.
Health & Safety:
* Promote and maintain health, safety, and security as defined in the Company Health & Safety Policy.
* Identify and manage risks in work activities.
* Use appropriate infection control procedures.
* Report potential risks identified.
Equality and Diversity:
* Support the equality, diversity, and rights of patients, carers, and colleagues.
* Respect the privacy, dignity, needs, and beliefs of all individuals.
Personal/Professional Development:
* Participate in training programs and annual performance reviews.
* Take responsibility for personal development and demonstrate skills to others.
Quality:
* Strive to maintain quality within the organization.
* Alert team members to issues of quality and risk.
* Manage own time, workload, and resources effectively.
Communication:
* Communicate effectively with team members, patients, and carers.
* Recognize and respond to needs for alternative communication methods.
This job description is designed to reflect duties currently incorporated in this post and may change in light of service provision changes, with discussions held with the post holder. This job description is subject to an annual review.
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