Head of Client Services
We’re looking for a dynamic and experienced Head of Client Services to join the senior management team at Transmission - one of the fastest growing creative production companies in the UK.
This is a new role pivotal in developing agency growth and excellence over the next five to ten years. As the Head of Client services you will be responsible for building the Account Management function to ensure that we continue the amazing work we do for our existing clients and win new business.
You will have experience of leading a team and working with high level clients and household brands.
Key Responsibilities:
· Client Management: Working closely with our biggest clients, including Omaze, to ensure they’re getting the level of service they expect. Setting objectives and working with the team to deliver, overcoming any obstacles along the way with a calm head.
· Client Development: Taking a long-term view of our client’s business objectives and helping them meet them with our wide suite of services.
· New Business Development: Working with the production and creative teams to bring new opportunities to the agency and develop them in to long-term clients.
· Team Leadership: Building and maintaining an account direction function that enables the agency to grow without losing the ethos of the original founders.
Qualifications
· Experience of high-level account direction and client management for TV, video and radio productions is essential.
· A strong track record with managing clients over the long-term showing growth and development.
· Strong people management skills with experience of motivating and developing a team.
· Dynamic and solution focused approach to your work.
Benefits
· £70k salary
· 33 days annual leave including bank holidays
· Pension scheme
· Health care scheme
· Car scheme
· Remote / Hybrid working
· A hands-on leadership team with a people centric culture
Why Join Us?
At Transmission, you’ll be part of a passionate and innovative team committed to producing top-tier TV campaigns and Video Content that makes an impact. We offer a dynamic work environment, opportunities for career growth, and the chance to work with a diverse range of clients and projects.
If you are a strategic thinker with a passion for TV and video production and have the skills to drive business growth, we want to hear from you. Please send your CV and a cover letter detailing your relevant experience to office@wearetransmission.com